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DCI Help Center

Created by dciconfluenceprod, last modified by Kristen Ziegler on Jul 22, 2022

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EVV- Electronic Visit Verification

Page:

Electronic Visit Verification (EVV) Guide
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Mobile App - E-Signature EVV Punch
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EVV Electronic Visit Verification Alternate Vendor Aggregation
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EVV FOB - Admin
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EVV Workflow for Employers and Supervisors

Click here to see all EVV related articles

Mobile App

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Mobile App - Logging into the Mobile App
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Can I edit my entries in the mobile app?
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Mobile App - Client - E-Signature
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Mobile App - Client Transportation
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Mobile App - Download App

Click here to see all mobile app related articles

Admin

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Admin Guide - Case Workers
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Admin Guide - Import Module
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EVV FOB - Admin
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EVV Phone - Admin
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Authorization Remaining Balance Adjustments

Click here to see all admin guide related articles

Billing

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Payroll

Click here to see all payroll related articles

Imports

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Admin Guide - Import Module
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How can I format Excel files to keep the leading zeros?
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Service Provider Admin Guide: Import Formats
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Imports - Static Data Reference File - Admin Guide
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Fiscal Intermediary Admin Guide: Import Formats

Click here to see all import related articles

Reports

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Reports - Run and Download
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What Report should I use, I am looking for __data?
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Reports Guide
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August 2022 Release Notes
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Sum Data in Excel

Click here to see all report related articles

Employee

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Scheduling Module - Employee
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Create and Verify Punches: An Employee's Guide - Video
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Email - Change Email Address
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Employee Guide for Fiscal Intermediaries
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Employee Guide for Fiscal Intermediaries: E-Signature EVV

Click here to see all employee related articles

Videos

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Authorization Check - Video
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Approve Availability Template - Video
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Approve Client Parenting Program Attendance - Video
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Approve Client Requests - Video
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Approve Client Residential Program Attendance - Video

Click here to see all articles with a video

Service Providers

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Supervisors

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Scheduling Module - Supervisor
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Supervisor Guide for Service Providers
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Create Group Services Schedule - Video
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Create Parenting Program Schedule - Video
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Create Residential Schedule - Video

Click here to see all supervisor related articles

Scheduling

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Scheduling Module - Client
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Scheduling Module - Employee
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Scheduling Module - Guardian
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Scheduling Module - Supervisor
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Approve Availability Template - Video

Click here to see all scheduling related articles

Fiscal Intermediaries

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June 2020 Release Notes for Fiscal Intermediaries
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EVV Workflow for Employers and Supervisors
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Authorization - Approve or Reject
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Authorizations - Create, Approve, Reject, Edit, View or Deactivate
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Client Profile - Create, View, Edit or Deactivate

Click here to see all fiscal intermediary related articles

Employer

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EVV Workflow for Employers and Supervisors
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Create a Punch for an Employee: Employer Guide - Video
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Employer Guide for Fiscal Intermediaries
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Employer Role: An Overview - Video
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Unlock a Residential, Day, or Parenting Program Profile

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Frequently Asked Questions & Troubleshooting

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Can I edit my entries in the mobile app?
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What are the requirements for the answer to the security question?
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What Report should I use, I am looking for __data?
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Why does the mobile app ask me to share my location information?
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What Are Custom Fields?

Click here to see all frequently asked questions and troubleshooting articles

Need more help?

Call 855-344-3729

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Releases

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