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DCI Help Center

Created by dciconfluenceprod, last modified by Kristen Ziegler on Jul 22, 2022

Need more help?

Call 855-344-3729

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EVV- Electronic Visit Verification

Page:

Electronic Visit Verification (EVV) Guide
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Mobile App - E-Signature EVV Punch
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What is EVV or Electronic Visit Verification?
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Mobile App - Portal Signoff EVV Punch
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Mobile App - Picture EVV Punch

Click here to see all EVV related articles

Mobile App

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Admin

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Custom Fields
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Cost Center - Create, View, Edit or Deactivate
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Note Sub Types
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Admin Guide - Import Module
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Admin Guide - Case Workers

Click here to see all admin guide related articles

Billing

Click here to see all billing related articles

Payroll

Click here to see all payroll related articles

Imports

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Service Provider Admin Guide: Import Formats
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Admin Guide - Import Module
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How can I format Excel files to keep the leading zeros?
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Fiscal Intermediary Admin Guide: Import Formats
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Admin Guide: Static Data Reference File for Imports

Click here to see all import related articles

Reports

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Reports - Run and Download
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What Report should I use, I am looking for __data?
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Reports Guide
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Sum Data in Excel
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How do I download/export, sort, filter, and sum data in Microsoft Excel?

Click here to see all report related articles

Employee

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Scheduling Module - Employee
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Unlock an Employee or Client Profile
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Employee - View & Search for Accounts
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Verify a Punch - Employee
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Employee Profile Overview - Video

Click here to see all employee related articles

Videos

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Authorization Check - Video
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Employee Profile Overview - Video
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Manage Authorizations - Video
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Client View Schedule - Video
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Messaging Overview - Video

Click here to see all articles with a video

Service Providers

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June 2020 Release Note for Service Providers
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Client Profile - Create, View, Edit or Deactivate
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Cost Center - Create, View, Edit or Deactivate
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User Guide: Client Profile (SP Mode)
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Admin Guide: System Set-Up for Service Providers

Click here to see all service provider related articles

Supervisors

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Add or Edit a Punch for an Employee
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Scheduling Module - Supervisor
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Supervisor Guide for Service Providers
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User Guide - EVV Workflow for Supervisors
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User Guide: EVV Workflow for Supervisors

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Scheduling

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Fiscal Intermediaries

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June 2020 Release Notes for Fiscal Intermediaries
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Client Profile - Create, View, Edit or Deactivate
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Cost Center - Create, View, Edit or Deactivate
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User Guide: Client Profile (FI Mode)
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Vendor - Submit New Vendor Request - FI Mode Only

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Employer

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Frequently Asked Questions & Troubleshooting

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What is DCI?
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When does the DCI session expire and log the user out?
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Why Can't I Log In?
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How to Convert Minutes to Decimal Hours? Time Conversion Chart
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What Are Custom Fields?

Click here to see all frequently asked questions and troubleshooting articles

Need more help?

Call 855-344-3729

or

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Releases

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