Skip to main content
assistive.skiplink.to.breadcrumbs
assistive.skiplink.to.header.menu
assistive.skiplink.to.action.menu

DCI Help Center

Created by dciconfluenceprod, last modified by Kristen Ziegler on Jul 22, 2022

Need more help?

Call 855-344-3729

or

Submit a request

EVV- Electronic Visit Verification

Page:

EVV Electronic Visit Verification Alternate Vendor Aggregation
Page:

Electronic Visit Verification (EVV) Guide
Page:

Mobile App - E-Signature EVV Punch
Page:

Mobile App - Portal Signoff EVV Punch
Page:

What is EVV or Electronic Visit Verification?

Click here to see all EVV related articles

Mobile App

Page:

Mobile App - Logging into the Mobile App
Page:

Can I edit my entries in the mobile app?
Page:

Mobile App - Client - E-Signature
Page:

Mobile App - Client Transportation
Page:

Mobile App - Download App

Click here to see all mobile app related articles

Admin

Click here to see all admin guide related articles

Billing

Click here to see all billing related articles

Payroll

Click here to see all payroll related articles

Imports

Page:

Admin Guide - Import Module
Page:

How can I format Excel files to keep the leading zeros?
Page:

Service Provider Admin Guide: Import Formats
Page:

Imports - Static Data Reference File - Admin Guide
Page:

Fiscal Intermediary Admin Guide: Import Formats

Click here to see all import related articles

Reports

Page:

Reports - Run and Download
Page:

What Report should I use, I am looking for __data?
Page:

Reports Guide
Page:

August 2022 Release Notes
Page:

How can I format Excel files to keep the leading zeros?

Click here to see all report related articles

Employee

Page:

Scheduling Module - Employee
Page:

EVV Workflow for Employees
Page:

Create and Verify Punches: An Employee's Guide - Video
Page:

Email - Change Email Address
Page:

Employee - View & Search for Accounts

Click here to see all employee related articles

Videos

Page:

Authorization Check - Video
Page:

Approve Availability Template - Video
Page:

Approve Client Parenting Program Attendance - Video
Page:

Approve Client Requests - Video
Page:

Approve Client Residential Program Attendance - Video

Click here to see all articles with a video

Service Providers

Click here to see all service provider related articles

Supervisors

Page:

Add or Edit a Punch for an Employee
Page:

Scheduling Module - Supervisor
Page:

Supervisor Guide for Service Providers
Page:

Create Group Services Schedule - Video
Page:

Create Parenting Program Schedule - Video

Click here to see all supervisor related articles

Scheduling

Page:

Scheduling Module - Client
Page:

Scheduling Module - Employee
Page:

Scheduling Module - Guardian
Page:

Scheduling Module - Supervisor
Page:

Approve Availability Template - Video

Click here to see all scheduling related articles

Fiscal Intermediaries

Page:

June 2020 Release Notes for Fiscal Intermediaries
Page:

Admin Guide: System Set-Up for Fiscal Intermediaries
Page:

EVV Workflow for Employers and Supervisors
Page:

Authorization - Approve or Reject
Page:

Authorizations - Create, Approve, Reject, Edit, View or Deactivate

Click here to see all fiscal intermediary related articles

Employer

Page:

EVV Workflow for Employers and Supervisors
Page:

Create a Punch for an Employee: Employer Guide - Video
Page:

Employer Guide for Fiscal Intermediaries
Page:

Employer Role: An Overview - Video
Page:

Unlock a Residential, Day, or Parenting Program Profile

Click here to see all employer related articles

Frequently Asked Questions & Troubleshooting

Page:

What is DCI?
Page:

Can I edit my entries in the mobile app?
Page:

How to open an item or page details in a new internet tab or window?
Page:

How to Convert Minutes to Decimal Hours? Time Conversion Chart
Page:

What Are Custom Fields?

Click here to see all frequently asked questions and troubleshooting articles

Need more help?

Call 855-344-3729

or

Submit a request

Releases

Click here to see all release related articles

No labels