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DCI Help Center

Created by dciconfluenceprod, last modified by Kristen Ziegler on Jul 22, 2022

Need more help?

Call 855-344-3729

or

Submit a request

EVV- Electronic Visit Verification

Page:

Mobile App - E-Signature EVV Punch
Page:

EVV Electronic Visit Verification Alternate Vendor Aggregation
Page:

EVV FOB - Admin
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Phone EVV Punch with Canned Statements
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Mobile App - Client - Voice EVV Punch

Click here to see all EVV related articles

Mobile App

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Mobile App - Client Transportation
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Client - Web Portal & Mobile App Punch Sign-Off
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Mobile App - Base User Video
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Mobile App - Client - Dashboard & Menu Navigation
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Mobile App - Client - Picture EVV Punch

Click here to see all mobile app related articles

Admin

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Admin Guide - Import Module
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EVV FOB - Admin
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Authorization Remaining Balance Adjustments
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Screen Scraping
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Pay - Pay Rates

Click here to see all admin guide related articles

Billing

Click here to see all billing related articles

Payroll

Click here to see all payroll related articles

Imports

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Admin Guide - Import Module
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How can I format Excel files to keep the leading zeros?
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Service Provider Admin Guide: Import Formats
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Fiscal Intermediary Admin Guide: Import Formats
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Imports - Static Data Reference File - Admin Guide

Click here to see all import related articles

Reports

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What Report should I use? I am looking for __ data.
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Reports Guide
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August 2022 Release Notes
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Sum Data in Excel
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How can I format Excel files to keep the leading zeros?

Click here to see all report related articles

Employee

Click here to see all employee related articles

Videos

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Authorization Check - Video
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Approve Availability Template - Video
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Approve Client Parenting Program Attendance - Video
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Approve Client Requests - Video
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Approve Client Residential Program Attendance - Video

Click here to see all articles with a video

Service Providers

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June 2020 Release Note for Service Providers
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Authorizations - Create, Approve, Reject, Edit, View or Deactivate
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Funding Account - Create, View, Edit or Deactivate
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System Set-Up - Admin Guide

Click here to see all service provider related articles

Supervisors

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Supervisor Guide for Service Providers
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Create Group Services Schedule - Video
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Create Parenting Program Schedule - Video
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Create Residential Schedule - Video
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Scheduling Module - Residential or Parenting Program Supervisor

Click here to see all supervisor related articles

Scheduling

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Approve Availability Template - Video
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Approve Client Requests - Video
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Client View Schedule - Video
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Create Availability Template - Video
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Create Day Program Schedule - Video

Click here to see all scheduling related articles

Fiscal Intermediaries

Click here to see all fiscal intermediary related articles

Employer

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Create a Punch for an Employee: Employer Guide - Video
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Employer Guide for Fiscal Intermediaries
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Employer Role: An Overview - Video
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What are the definitions of the Client, Guardian, and Employer profile types?
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Roles Overview

Click here to see all employer related articles

Frequently Asked Questions & Troubleshooting

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What Are Custom Fields?
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Why am I receiving the error "you do not have permission" when creating a service account?
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What Report should I use? I am looking for __ data.
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How does DCI handle Daylight Savings Time?
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Why Can't I Approve an Entry?

Click here to see all frequently asked questions and troubleshooting articles

Need more help?

Call 855-344-3729

or

Submit a request

Releases

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