Description: In this topic the client will learn how to enter a Pin or Password for EVV mobile app punches

Role Required: Client/Guardian

Permission Required: N/A

Client Pin or Password EVV

  1. The employee will click Client PIN or Password and hand the client the mobile device
  2. Client or authorized representative enters PIN or Password
  3. Client or authorized representative clicks Submit and hands the device back to the employee
    1. Please note: If client or authorized representative enters PIN or password incorrectly too many times, the PIN or password option becomes unavailable for this clock out and another verification method must be selected. The number of times a PIN or password can be entered incorrectly is set by the organization. The PIN or password option will be available again for the next shift.
  4. Client or authorized representative clicks Confirm to validate PIN or password