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  1. What is the "Needs Review" column on my employees' pending entries?

    you select. Click to edit the macro and add or change labels. Related issues needs_review pending_entries punch_entry faq's red_eye_icon
    Direct Care Innovationsyesterday at 11:23 PM
  2. What are the password requirements in DCI?

    and add or change labels. Related issues faq's password password_requirements faq
    Direct Care InnovationsMar 14, 2024
  3. What is a pre-authorization hold?

    information. Related articles Related articles appear here based on the labels you select. Click to edit the macro and add or change labels. faq faq's
    Direct Care InnovationsMar 19, 2024
  4. What devices, operating systems (OS), and web browsers does DCI support?

    mobile_app devices browsers mobile_web web_portal web_browser android apple faq's faq
    Direct Care InnovationsJan 25, 2024
  5. Password Reset

    on the labels you select. Click to edit the macro and add or change labels. password password_reset forgot_password faq's reset_password forgot employee
    Direct Care InnovationsMar 14, 2024
  6. What is the difference between Service Provider (SP) mode and Fiscal Intermediary (FI) mode?

    fiscal_intermediary faq's fi sp fi_and_sp_differences faq
    Direct Care InnovationsMar 05, 2024
  7. How to Convert Minutes to Decimal Hours? Time Conversion Chart

    conversion-chart.png Formula - Divide the number of minutes by 60 Example = 17 minutes divided by 60 = .28 Related articles Related articles appear here based on the labels you select. Click to edit the macro and add or change labels. Related issues time_conversion faq's
    Direct Care InnovationsOct 03, 2023
  8. Where does the pay rate on a payroll entry come from?

    service_account faq's faq
    Direct Care InnovationsOct 18, 2023
  9. How do I view my profile details?

    on the labels you select. Click to edit the macro and add or change labels. Related issues profile authentication faq's faq
    Direct Care InnovationsOct 03, 2023
  10. How can I contact DCI for help?

    dci_help faq's faq
    Direct Care InnovationsOct 18, 2023