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  1. Why am I unable to access the DCI mobile app on an android device?

    select. Click to edit the macro and add or change labels. Related issues android mobile_app faq's
    Direct Care InnovationsSep 23, 2022
  2. Why does the mobile app ask me to share my location information?

    mobile_app faq's
    Direct Care InnovationsSep 09, 2022
  3. What is the difference between Service Provider (SP) mode and Fiscal Intermediary (FI) mode?

    . Related issues service_provider fiscal_intermediary faq's
    Direct Care InnovationsSep 23, 2022
  4. What do I do If I forgot my password?

    select. Click to edit the macro and add or change labels. Related issues reset_password password forgot faq's
    Direct Care InnovationsSep 09, 2022
  5. Can I delete an object in DCI?

    you select. Click to edit the macro and add or change labels. Related issues faq's
    Direct Care InnovationsSep 09, 2022
  6. What are the requirements for the answer to the security question?

    field with your new response. faq's authentication
    Direct Care InnovationsJul 19, 2022
  7. When does the DCI session expire and log the user out?

    the macro and add or change labels. Related issues authentication faq's
    Direct Care InnovationsJul 19, 2022
  8. When adding EVV locations received alert, "Google could not locate this address", how do I add it?

    https://www.google.com/maps/ https://www.google.com/maps/ Search for the address  Click the 'Add a missing place' Fill out the 'Add a place' form Click Submit faq's evv
    Direct Care InnovationsAug 11, 2022
  9. Why am I receiving the error "you do not have permission" when creating a service account?

    on the labels you select. Click to edit the macro and add or change labels. Related issues service_account permission faq's
    Direct Care InnovationsSep 09, 2022
  10. How to Convert Minutes to Decimal Hours? Time Conversion Chart

    conversion-chart.png Related articles Related articles appear here based on the labels you select. Click to edit the macro and add or change labels. Related issues time_conversion faq's
    Direct Care InnovationsMay 03, 2022