Search

Help

Page 1 of 6. Showing 52 results (0.005 seconds)

  1. What is a Billing Hold?

    faq's authorization
    Direct Care InnovationsMay 22, 2023
  2. When adding EVV locations received alert, "Google could not locate this address". How do I add it?

    the request to add the location (place), the closest address to the EVV location will need to be used when adding the EVV location. Related articles faq's
    Direct Care InnovationsMay 01, 2023
  3. What do the fields EVV and EVV Compliant mean in DCI?

    /aggregator portal. Related articles evv evv_field evv_compliant_field faq's evv_compliant
    Direct Care InnovationsMay 22, 2023
  4. How to Convert Minutes to Decimal Hours? Time Conversion Chart

    conversion-chart.png Formula - Divide the number of minutes by 60 Example = 17 minutes divided by 60 = .28 Related articles Related articles appear here based on the labels you select. Click to edit the macro and add or change labels. Related issues time_conversion faq's minutes_to_decimal_hours
    Direct Care InnovationsMar 28, 2023
  5. How can I find a list of FOBs linked to clients in my DCI instance?

    Locate FOBs Log in to DCI Click Settings on the main menu Click EVV on the submenu Click EVV FOBS on the flyout menu A read-only table with all FOBs in the instance will populate. Use the search/filter option to quickly locate FOBs. Related articles fob clients_fob_number faq's
    Direct Care InnovationsApr 12, 2023
  6. How do I view my profile details?

    on the labels you select. Click to edit the macro and add or change labels. Related issues profile authentication faq's
    Direct Care InnovationsFeb 28, 2023
  7. How do I proceed when I receive an alert for exceeding the remaining balance for the authorization?

    remaining_balance exceed faq's authorization authorization_exceeded
    Direct Care InnovationsMar 01, 2023
  8. What are the password requirements in DCI?

    articles appear here based on the labels you select. Click to edit the macro and add or change labels. Related issues faq's password
    Direct Care InnovationsMar 01, 2023
  9. Why do I need an email address to use DCI?

    on the labels you select. Click to edit the macro and add or change labels. Related issues email authentication faq's email_address log_in
    Direct Care InnovationsMar 17, 2023
  10. Why am I receiving the alert, "You don't have permission to access this page"?

    to edit the macro and add or change labels. Related issues access permission faq's
    Direct Care InnovationsMar 17, 2023