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  1. I can't update the DCI Mobile EVV app on my device

    Download the DCI Mobile EVV app Related articles update_app mobile_app_update operating_system devices update_mobile_app faq faq's
    Direct Care InnovationsSep 13, 2024
  2. What devices, operating systems (OS), and web browsers does DCI support?

    web_portal web_browser android apple faq's faq
    Direct Care InnovationsAug 22, 2024
  3. What is the DCI Mobile Web?

    to disable Mobile Web. faq faq's mobile_web mobile
    Direct Care InnovationsMay 02, 2024
  4. What is a pre-authorization hold?

    information. Related articles Related articles appear here based on the labels you select. Click to edit the macro and add or change labels. faq faq's
    Direct Care InnovationsMar 19, 2024
  5. What is the "Needs Review" column on my employees' pending entries?

    you select. Click to edit the macro and add or change labels. Related issues needs_review pending_entries punch_entry faq's red_eye_icon
    Direct Care InnovationsApr 23, 2024
  6. What does the Quick Batch button in the Payroll Module do?

    details page. The batch is in pending status and must be validated. Process as normal. payroll_module quick_batch batch payroll_batch faq faq's
    Direct Care InnovationsMay 29, 2024
  7. How to Convert Minutes to Decimal Hours? Time Conversion Chart

    conversion-chart.png Formula - Divide the number of minutes by 60 Example = 17 minutes divided by 60 = .28 Related articles Related articles appear here based on the labels you select. Click to edit the macro and add or change labels. Related issues time_conversion faq's
    Direct Care InnovationsOct 03, 2023
  8. Where does the pay rate on a payroll entry come from?

    service_account faq's faq
    Direct Care InnovationsOct 18, 2023
  9. Who can I send a message to in the messaging module?

    the macro and add or change labels. Related issues faq's message messages recipients faq
    Direct Care InnovationsJun 06, 2024
  10. How do I view my profile details?

    on the labels you select. Click to edit the macro and add or change labels. Related issues profile authentication faq's faq
    Direct Care InnovationsOct 03, 2023