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1. How does DCI calculate my mileage?

   . Related issues mileage calculate faq's client_transportation drive faq
   Direct Care Innovations • Oct 03, 2023

2. Why Can't I See My Employee's Punch?

   view faq's supervisor faq
   Direct Care Innovations • Jul 27, 2023

3. What are the definitions of the Client, Guardian, and Employer profile types?

   based on the labels you select. Click to edit the macro and add or change labels. Related issues guardian employer client faq's profile
   Direct Care Innovations • Apr 25, 2023

4. Who can I send a message to in the messaging module?

   based on the labels you select. Click to edit the macro and add or change labels. Related issues faq's message messages recipients faq
   Direct Care Innovations • Oct 18, 2023

5. DCI Security Settings

   unauthorized_access pin_expiration password_history faq's faq
   Direct Care Innovations • Oct 02, 2023

6. What do the fields EVV and EVV Compliant mean in DCI?

   evv_field evv_compliant_field faq's evv_compliant faq
   Direct Care Innovations • Oct 12, 2023

7. When is overtime calculated?

   you select. Click to edit the macro and add or change labels. ot overtime enable_overtime service_code ot_settings overtime_settings faq's faq
   Direct Care Innovations • Oct 18, 2023

8. Why do I need an email address to use DCI?

   on the labels you select. Click to edit the macro and add or change labels. Related issues email authentication faq's email_address log_in
   Direct Care Innovations • Mar 17, 2023

9. Why am I receiving the alert, "You don't have permission to access this page"?

   to edit the macro and add or change labels. Related issues access permission faq's faq
   Direct Care Innovations • Mar 17, 2023

10. Why is the "No Active Authorization Error" alert showing on my punch entry?

    labels. Related issues active authorization faq's faq
    Direct Care Innovations • Mar 27, 2023