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Information You Provide to Us
We receive and store any information you enter through the Services. This information may include, but is not limited to, the following:

  • Registration information, including user name, password and product information
  • Your name and your contact details, including email address, postal address, and phone number
  • Any other information uploaded or entered into the Services, including patient health information

Information from Your Health Care Institution
We receive and store information provided by your physician, health agency, Medicaid, Medicaid, insurance company, employer or other care provider (collectively, “Institution”) servers and databases based on your Institution’s configuration of our Services. This information may include, but is not limited to, the following:

  • Patient health information, including protected health information
  • Patient signature acknowledgement
  • Patient photographs

Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:

  • Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information, as well as actions performed by the user in accessing our Services. We also use analytics software to allow us to better understand the functionality of our Application and Services. We may record information such as how often you use the Application or Services, what you do using the Application or Services, and performance data.
  • Location Information: We may collect information about the location of your device each time you access or use one of our Application or otherwise consent to the collection of this information. For more details, please see “Your Choices” below.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and count visits. For more information about cookies, and how to disable them, please see “Your Choices” below.

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We may use information about you for various purposes, including to:

  • Connect your network services to the Application or Institution databases;
  • Triangulate your location (if you have enabled location information) to establish a certain radius of the address at your check-in to your Institution, verify your visit to an Institution, and document other features of your visit to an Institution;
  • Perform electronic visit verification;
  • Provide, maintain and improve our Services;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service; and,  We use automatically-collected information to enable us to analyze how often users use parts of the Services and to monitor trends, usage and activities, so that we can make the Services appealing and relevant to as many users as possible, and customize and improve those Services.

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We may share information about you as follows or as otherwise described in this Privacy Notice:

  • With your Institution;
  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of DCI or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • Between and among DCI and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
  • With your consent or at your direction.

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