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Permission Required: Funding Source Admin
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Overview
Offline Mode allows end users to use the Mobile App on a registered device when the device is not connected to the internet or loses connection while the app is in use. A user can only have one registered device. Mobile App functionality is limited in Offline Mode due to available data and to maintain security. The only functionality available in Offline Mode is making real-time punches.
The user is limited in what they can do when their in Offline Mode.
The Mobile App will assess the internet connection and automatically switch to offline mode in the event that no connection is found or connection is lost.
The user does not need to do anything to switch to Offline Mode.
A banner will display across the top of the Mobile App screen when it is in Offline Mode.
When in Offline Mode, users are limited to logging in and making real-time punches.
Client Transportation is not available in Offline mode.
The only tasks you can do in Offline Mode is real-time punching and logging out.
Real-time punching includes:
Selecting Clock In
Completing EVV on an open punch
Selecting Clock Out
All other tasks are unavailable in Offline Mode.
Unavailable tasks will be grayed-out and you will not be able to select them.
Information that is usually displayed (such as client name and remaining balance) will be shortened or blank for security reasons.
Instance Level Settings
There are several instance level settings that need to be set in order to use Mobile App Offline Mode. These settings include:
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Once the instance level settings have been enabled, Mobile App Offline must be enabled for each Funding Source that is allowing offline mode.
Allow Offline Mobile App - determines whether or not Offline Mode can be used for the specific funding source. This Funding Source level setting will only be visible if the instance level setting Mobile App Offline Enabled is set to “yes.”
Offline Mode Functionality
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