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Identify team member(s) responsible for EVV visit maintenance
Log in to your aggregator portal daily
View EVV visits and aggregation status in the aggregator portal
- Triage EVV errors with your state and/or aggregator as a first point of contact
Review DCI EVV Aggregation reports that are emailed to you daily
Perform visit maintenance in DCI to correct visit errors
Review all six required aggregation requirements
Type of service performed
Individual receiving the service
Date of the service
Location of the service
Individual providing the service
Time the service begins and ends
- If the error in DCI can not be resolved independently, submit a help desk ticket (zendeskZendesk) for DCI
DCI Generated EVV Aggregation Reports
EVV entries are aggregated daily generating a daily report by DCI to inform each organization on their entries aggregation status. The DCI aggregation report may vary by each organization based on the required data per aggregator. An example of column columns that may be included are listed below:
- Date of Service - Date the punch entry was created
- Punch Entry ID - An unique id # for the punch entry in DCI
- Punch Class - Type of service i.e., hourly, group service
- Punch Type - status of the punch i.e., new, update
- Client Profile ID - An unique id # for the client profile in DCI
- Employee Profile ID - An unique id # for the employee profile in DCI
- Bill Code - Billing codes used in DCI for each funding source.
- Result - Result of the aggregation for each punch entry id i.e., Success, Failure
- Result Reason - The If the punch entry id has a result of failure, the reason for aggregation failure will be listed in this column
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