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Identify team member(s) responsible for EVV visit maintenance
Log in to your aggregator portal daily
View EVV visits and aggregation status in the aggregator portal
Triage EVV errors with your state and/or aggregator as a first point of contact
Review DCI EVV Aggregation reports that are emailed to you daily
Perform visit maintenance in DCI to correct visit errors
Review all six required aggregation requirements
Type of service performed
Individual receiving the service
Date of the service
Location of the service
Individual providing the service
Time the service begins and ends
- Create, maintain and verify EVV Locations for clients (members)
- Verify the unique National Provider Identifier (NPI) or Atypical Provider Identifier (API) for your organization is correct and populate the custom field for aggregation on the funding source
If the error in DCI can not be resolved independently, submit a help desk ticket (Zendesk) for DCI
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