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  • Receive scheduling notifications

*Please note: The DCI Scheduling Module scheduling module is used by some organizations. Please contact a supervisor or employer regarding usage.

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Contents:

Table of Contents

View Schedule - Web Portal

Your The supervisor or employer will create your the employee's schedule. Once After the schedule has been created it will be published and your schedule will be viewable.

  1. Log in to your personal profile
  2. Click Home on the main menu
  3. Click Schedules on the sub menusubmenu
  4. View your schedule details on the Your Schedule page

Schedule Details

  • The schedule scheduling module displays the current week’s schedule listed by all active service accounts

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  • The second number is how many total hours are scheduled for the day

  • Each shift will display the start and end time, total hours, and the client or program name, if applicable

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  • My Offered Shifts (shifts you have offered for others to pick up) will appear in red

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  • The schedule has been published

  • If changes are made to the schedule and it is re-published

View Schedule - Mobile App

Your supervisor or employer will create your schedule. Once the schedule has been created it will be published and your schedule will be viewable. Not No actions can be taken in the mobile app, the schedule is only viewable.

  1. Log in to your personal profile
  2. Click the Menu icon, (hamburger menu) in the upper left corner
  3. Click Schedules on the menu
  4. View your schedule in a list format by week, today, or offered shifts with the following information included for each shift
    1. Day
    2. Service Date
    3. Start Time
    4. End Time
    5. Employee Name
    6. Account Type
    7. Service Code
    8. Hours
    9. Status (Pending, Scheduled, Rejected, Offered, On-Call (residential only)

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Please note: Schedule swapping is not permitted by all organization, please organizations. Please contact your supervisor or employer to verify utilization.

  1. Log in to your personal profile
  2. Click Home on the main menu
  3. Click Schedules on the sub menusubmenu
  4. Click the shift you wish to offer up to open the view schedule form wizard
  5. On the view schedule form wizard, click Offer Shift
  6. Click Yes on the confirmation alert window
  7. The offered shift will turn red on your calendar and will be available for employees with active service accounts for the client or program to claim
    1. When another employee claims your offered shift, your supervisor or employer will review the schedule swap request and approve or reject
      1. If the schedule swap is approved, the offered shift will no longer appear on your schedule
      2. If no one claims your offered shift or your supervisor rejects the schedule swap, it will be added back to your schedule and you will be responsible for working the shift
      3. When the supervisor or employer has completed the review, you will receive a notification if enabled by your organization

Cancel Offer Shift

If you are able to can work the shift, you can rescind the offer and cancel the offered shift.

  1. Log in to your personal profile
  2. Click Home on the main menu
  3. Click Schedules on the sub menusubmenu
  4. Click the offered shift to open the view schedule form wizard
  5. Click Reclaim Shift
  6. Click Yes on the confirmation alert window
  7. The shift will appear blue again on your schedule

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  1. Log in to your personal profile
  2. Click Home on the main menu
  3. Click Schedules on the sub menusubmenu
  4. View your schedule details on the Your Schedule page
  5. Click the Checkbox next to View My Offered Shifts above the calendar
    1. My Offered Shifts will appear in red

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  1. Log in to your personal profile
  2. Click Home on the main menu
  3. Click Schedules on the sub menusubmenu
  4. View your schedule details on the Your Schedule page
  5. Click the Checkbox next to View Offered Shifts above the calendar
    1. Only shifts that you have an active service account for will appear
    2. Offered shifts will appear in yellow

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  1. Log in to your personal profile
  2. Click Home on the main menu
  3. Click Schedules on the sub menusubmenu
  4. Click the offered shift to open the view schedule form wizard
  5. Click Claim Shift
  6. Click Yes on the confirmation alert window
  7. The shift will be reviewed and approved or rejected by the supervisor or employer
    1. The shift remain remains yellow until it is reviewed by your supervisor.
      1. If the schedule swap is approved, the shift will appear in blue on your schedule
      2. If the schedule swap is rejected, it will be given back to the original employee
      3. When the supervisor or employer has completed the review, you will receive a notification if enabled by your organization

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  1. Log in to your personal profile
  2. Click Home on the main menu
  3. Click Schedules on the sub menusubmenu
  4. Click the claimed shift to open the view schedule form wizard
  5. Click Cancel Request
  6. Click Yes on the confirmation alert window

Create Availability Template

Create an availability templates template in DCI so your supervisor is aware of when you are available to work. Availability templates can be created for up to 13 weeks , and must be renewed when they have reached their end date. Availability templates are created for a set of days that you have the same availability for. For example, if you are only available from 6 AM to 6 PM on weekdays, but all day on weekends, you will have two different availability templates. Employees can have multiple availability templates. To create a new availability template:

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  1. Log in to your personal profile
  2. Click Home on the main menu
  3. Click Availability on the sub menusubmenu
  4. Click Actions button
  5. Click Create Template from the actions dropdown
  6. Fill out the Create Template form wizard
    1. Template Name
    2. Select the Start and End Times that you are available
    3. Select the Dates for this availability template, up to 13 weeks
    4. Check the Days for each day of the week this availability template applies to
  7. Click Save.
  8. Click Yes on the confirmation alert window
  9. Click Publish
  10. A Review window opens, click the Template Name checkbox to send it to your supervisor for approval
  11. Click Yes on the confirmation alert window
  12. The schedule status has changed to Published
    1. Once your supervisor or employer reviews it
      1. The availability template will turn green if it is approved and the will update to Approved
      2. The availability template will turn red if it is rejected and the will update to Rejected

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You can edit the availability template to make changes to your template by changing individual entries , or editing the entire template. Changes can be made to pending, published, and approved templates. If you edit an approved template, it will need to be re-published for supervisor approval.

  1. Log in to your personal profile
  2. Click Home on the main menu
  3. Click Availability on the sub menusubmenu
  4. To Edit an availability template
    1. Right-click on the date you want to edit
    2. Click Edit
    3. Edit the start and end time
    4. Click Save 
    5. Click Yes on the confirmation alert window to apply to just this individual entry or click Yes to All to apply to all entries on the same day of the week
  5. To Delete an availability template
    1. Right-click on the date you want to delete
    2. Click Delete
    3. Click Yes in the confirmation alert window to delete just this individual entry or click Yes to All to apply to all entries on the same day of the week
  6. Add Availability Entry - add a day of the week not specified in the availability template
    1. Click in the blank day to launch the Add Availability Entry form wizard
    2. Fill in the Start and End times
    3. Click Save
    4. Click Yes in the confirmation alert window
  7. Make changes to the entire template
    1. Click the Pencil icon in the Template column
      1. This function is only available when the template is in Pending status
    2. Make changes and edits to the availability template in the Edit Template form wizard
    3. Click Save
    4. Click Yes in the confirmation alert window
  8. When changes are complete, click Publish
  9. A Review window opens, click the Template Name checkbox to send it to your supervisor for approval
  10. Click Yes on the confirmation alert window
  11. The schedule status has changed to Published
    1. Once your supervisor or employer reviews it
      1. The availability template will turn green if it is approved and the will update to Approved
      2. The availability template will turn red if it is rejected and the will update to Rejected

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Hourly employees can check if there is are enough authorization units and an existing authorization for future service dates. When running an authorization check, the system will alert the employee if the shift:

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Run an authorization check

  1. Login Log in to your personal profile
  2. Click Home on the main menu
  3. Click Entries on the sub menusubmenu
  4. Click Actions button
  5. Click Authorization Check in the actions dropdown
  6. Complete the form wizard for the proposed shift
  7. Click Verify
  8. If the shift passes all the above listed rules, you will receive a Green Check Mark. If the shift violates any of the above-listed rules, you will receive a Red X.

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