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Description: In this topic you , the user will learn how to use the scheduling system module as a client.

The DCI Scheduling module is a This useful tool allows clients to help clients:

• View all shifts, for multiple employees and programs.

• Request services

• Receive notifications when changes are made to the schedule

*Please note: The DCI Scheduling Module is used by some organizations for questions . Please reach out to your a coordinator with questions.

Role Required: Client

Permission Required: N/A

Page Contents:

View Schedule - Web Portal

Your The schedule can be viewed when published. 

1. Log in to your personal profile
2. Click Home on the main menu
3. Click Schedules on the sub menusubmenu
4. View your the schedule under the Your Schedule tab

Schedule Details

• The

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• scheduling module displays the current week’s schedule listed by employee and/or program for all active service accounts
• To view a different week, use the arrows or the calendar icon.
• View the schedule for Today, by

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• day, or by

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• week.
• To see a detailed view of the current day’s scheduled shifts, click

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• the Today button.
• Each shift will display the start and end time, total hours, and service provided.
• Scheduled Shifts (published) will appear in light blue
• Offered Shifts will appear in yellow
• Requested Shifts will appear in orange
• Click the Printer icon to print

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• the schedule in a calendar or list format

View Schedule - Mobile App

When the schedule has been created and published, it will be viewable.The schedule can be viewed when published. 

1. Log in to your personal profile
2. Click the Menu icon, (hamburger menu) in the upper left corner
3. Click Schedules on the menu
4. View your the schedule by day or by week

Request Services

If you want to receive Clients can request services on a particular day, you can submit a request for services using DCI.

1. Log in to your personal profile
2. Click Home on the main menu
3. Click Schedules on the sub menusubmenu
4. Click Actions button Actions 
5. Click Select Add New Client Request in the actions dropdownfrom thedrop-down menu
6. Complete the request form wizard
   1. Day - Select the date
   2. Start time
   3. End time
   4. Service
   5. when service is requested
   6. Time - Add the start and end times for the shift
   7. Service Code - Select the service code from the drop-down menu
   8. Employee - Type and select the name of the requested employee
      1. Only eligible employees will populate
      2. If
      Employee
      1. Please note that if the employee is unavailable, your the coordinator might may schedule a different employee.
7. Click Save Click Yes on the confirmation alert windowand Yes to confirm
8. The request will appear on your the schedule in pending status and has been sent to your the coordinator for review
   1. If the request is approved, the shift will appear blue on your the schedule.
   2. If it is rejected, it will no longer appear, and your the coordinator will may provide you details as to why it was rejected
   3. If you would like to cancel your request, please contact your coordinator
   4. details regarding the rejection.
   5. If messaging is enabled for the instance, the client You may receive a notification when your the request has been approved or rejected.
   6. To cancel the request, please contact the coordinator by right-clicking on the schedule request.

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