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1. Log in to DCI

2. Click Settings on the main menu

3. Click EVV from the submenu

4. Click EVV IVR Prompts on the flyout menu

5. Select the prompt to manage

6. Click Actions 

7. Select Edit Phone Prompt from the drop-down menu

8. If the prompt has an audio file attachment, an attachment and a mini audio player will be visible. 

9. Click the play button or download the file to listen to the prompt

EVV Call Logs

View EVV

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Call Logs

Log in to DCI

Option A

1. Click Reports on the main menu

2. Click EVV Reports on the submenu

3. Click EVV Phone Report on the flyout menu

4. Use filters to locate a specific call or click Search to view all results

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1. Log in to DCI

2. Click Settings on the main menu

3. Click Funding Sources on the submenu

4. Search for and select the funding source

5. Click Actions 

6. Select New Service Code from the drop-down menu

7. To enable EVV:

1. Complete the form wizard

2. For the EVV Required field, click Yes.

8. Click Save andYes to confirm

Edit an

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Existing Service Code to

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Comply with EVV

1. Log in to DCI

2. Click Settings on the main menu

3. Click Funding Sources on the submenu

4. Search for and select the funding source

5. Scroll down and click on the service code to edit to open the service code details page

6. Click Actions

7. Click Edit Service Code from the drop-down menu

8. Verify the radio button next to EVV Required is set to Yes

9. Click Save and Yes to confirm

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The supervisor will set the EVV frequency on the service account. EVV Location may be required at Clock Out or Clock In/Out, depending on the EVV frequency setting. EVV Location will not be required at interval check-ins.

Create a

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New EVV Employee Service Account

1. Log in to DCI

2. Click Home on the main menu

3. Click Employees on the submenu

4. Enter the employee's name in the filter and click Search

5. Click anywhere in the employee row to open the Employee Details page

6. Click Actions

7. Select New Service Account from the drop-down menu

8. Complete the form wizard 

   1. Clock Out Only

   2. Clock In and Out

   3. Clock In, Out, and Defined Intervals During Shift

   1. Define the intervals in minutes for this option

1. Set the EVV Frequency Type: 

9. Click Save and Yes to confirm

Edit an

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Existing Employee Service Account to

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Comply with EVV

1. Log in to DCI

2. Click Home on the main menu

3. Click Employees on the submenu

4. Enter the employee's name in the filter and click Search

5. Click anywhere in the employee row to open the Employee Details page

6. Click the Accounts tab

7. Select the account to be edited

8. Click Actions 

9. Select Edit Account from the drop-down menu 

10. Set the EVV Frequency Type:

    1. Clock Out Only

    2. Clock In and Out

    3. Clock In, Out, and Defined Intervals During Shift

       1. Define the intervals in minutes for this option

11. Click Save andYes to confirm

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