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Important! If a consumer and provider have been unlinked, they must be relinked before the provider can claim any time or mileage for that consumer. Local office staff must check to see if a consumer and provider need to be relinked, and if they do, a staff member must send a relink request to the PTC Support Team at PTC.Support@odhsoha.oregon.gov. Please download the Unlink/Relink template and use it for unlink and relink requests.
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