Page History

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Table of Contents

1. Introduction
2. Troubleshooting
3. Request transfer of a consumer to a new branch
4. Unlock an account 
5. Request a fob for a consumer
6. Request a fob replacement
7. Request a new staff account
8. Change staff roles or permissions
9. New Consumer Employer Representative (CER) account needed
10. New provider/consumer accounts needed
11. Request a custom report
12. Request a change in the recipient list of the changed email/phone report
13. Request for information
14. Unlinking a consumer and provider
15. Relinking a consumer and provider in OR PTC DCI
16. Changing a consumer from one program to another
17. Request materials in braille

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