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- DCI Common Failures and Resolutions:
Additional Texas EVV Aggregation Requirements:
EVV Locations
EVV locations are a required aggregation element for TMHP. In DCI, clients (members) can have multiple EVV Locations created for their profile and available for employees to select at time of clock in and clock out via the mobile app or web portal. View the EVV Locations article in the DCI help center for information on how to create and manage in DCI. Allowable EVV Locations (service locations) for TMHP are as follows: Member Home, Community, Family Home, and Neighbor Home.
National Provider Identifier (NPI) or Atypical Provider Identifier (API)
The National Provider Identifier (NPI) or Atypical Provider Identifier (API) is a unique identifier that Texas uses to define a business unit/distinct entity within a program provider. The NPI or API is required to be aggregated for EVV requirements. In DCI the NPI or API is collect in a custom field on the funding source. View the Custom Fields article in the DCI help center for information on how to create a custom field.
Common EVV Aggregation Failure Results
- DCI Common Failures and Resolutions:
Additional Texas EVV Aggregation Requirements:
EVV Locations
EVV locations are a required aggregation element for TMHP. In DCI, clients (members) can have multiple EVV Locations created for their profile and available for employees to select at time of clock in and clock out via the mobile app or web portal. View the EVV Locations article in the DCI help center for information on how to create and manage in DCI. Allowable EVV Locations (service locations) for TMHP are as follows: Member Home, Community, Family Home, and Neighbor Home.
National Provider Identifier (NPI) or Atypical Provider Identifier (API)
The National Provider Identifier (NPI) or Atypical Provider Identifier (API) is a unique identifier that Texas uses to define a business unit/distinct entity within a program provider. The NPI or API is required to be aggregated for EVV requirements. In DCI the NPI or API is collect in a custom field on the funding source. View the Custom Fields article in the DCI help center for information on how to create a custom field.
Common EVV Aggregation Failure Results
- DCI Common Failures and Resolutions:
Failure Reason | TMHP Source | DCI Field | Reasons why aggregation is failing | Steps to Update/Correct |
Data mismatch between DCI and TMHP | MCO_MBR_SDA | Custom Field: Member Plan Code on the client profile | Member plane code mismatched or missing from DCI to TMHP |
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Data mismatch between DCI and TMHP | INDVMBR_PAYOR | Custom Field: Payer ID on the Regions profile | Payer Id mismatched or missing in DCI to TMHP per client/member |
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Employee Discipline | EMPLOYEE_EMPLOYEEDISCIPLINE | Custom Field: Employee Discipline on the employee profile i.e., Attendant, Nurse, CNA, PT, OT, SLP, Other | Incorrect employee discipline |
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Incorrect Employee ID | EMPLOYEE_EMPLOYEEID | Employee ID on the employee profile | Employee ID in TMHP does not match what is in DCI. |
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Visit failed verification: Visit Location | EVV_VISITLOCATION | EVV and Geo Location mismatch or missing | Unable to verify visit location |
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