...
To view employee punches you must have
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the supervisor or employer role for the cost center
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the punch was made in.
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For an employer, if you are
...
not seeing the punch, contact your Fiscal Agent for
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assistance
For a supervisor,
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If you do not see a Cost Center listed that you should have Supervisor Role for, contact your supervisor.
If you have Supervisor Role for the Cost Center that the punch should have been made in, double check the employee’s service accounts (see How To “Deactivate/Edit Employee Service Accounts”) to ensure they are configured to the correct Cost Center.
If the service account was edited to a new cost center:
...
if you are not seeing the punch, verify the role and cost center assigned to you
Please note: If you do not have the supervisor role for the cost center you are assigned to, you will not be able to review your role(s) and cost center(s), contact your supervisor for assistance
To verify your role
- Log in to your personal profile
- Select the Employees submenu
- Enter your name in the search box and select the Search button
- Select your profile by clicking any where in the row in the search table
- The Employee Details page will open up
- Select the Actions button
- Select View Roles from the Actions dropdown
- The View Roles form wizard will open up
- Review cost centers assigned to you
- If the cost center needed is not listed, contact your supervisor for assistance
- If the supervisor role is listed for the cost center the employee punch was made in, review the employee's service accounts - review the How To - Service Accounts - Employee - Deactivate or Edit
Please note:
If the cost center is changed on the service account, all punches prior to the edit will reside in the original cost center. Only the Supervisor for the original cost center will be able to approve, edit or reject the punches.
If the punches need to be made in the new cost center, the Supervisor for the original cost center should reject the punch or punches.
The employee will need to re-enter the punch after the
...
cost center has been changed
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on the service account.
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