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Description: In this topic you , the user will learn how to void a punch. An example of why you a punch may need to void a punch, be voided is if the punch was made in error and , was caught after being reconciled, and but the check was delivered to the employee. Once employee was paid. When a punch is in Void status, no further action can be taken (the punch cannot be canceled, edited, or billed). Voiding an entry is different than canceling an entry. If an approved punch needs to be backed out and was paid and/or billed properly, the punch should be canceled instead of voided.

Please note: Punches cannot be voided manually from the Punch Details Page; they punch details page. They must be voided via import.

Role Required: Superuser, Supervisor

Permission Required: Import Admin

To see a list of punches that are eligible to be voided, run the Void Pre-Action Report. The purpose of this report is to provided provide information on whether or not a punch can be voided.

Role Required: Super User, Supervisor

Permission Required: Import Admin

Run Void Pre-Action Report

1. Sign Log in to your Personal Profilepersonal profile
2. Click the Reports tab on the main menu
3. Hover over the COA Reports on the submenutab to open
4. Select Void Pre-Action Report from theflyout menu
5. Enter desiredcriteria into the filters (i.e. filter by , time frame, specific client, employee, service code, cost center, etc.)
6. Click the Search button
7. The records Results will display in the table below the filters
8. Scroll to the final column on the right, the Can be Voided column, to view if whether the punch can be voided. Eligible entries will be indicated by a Yes in the column.

 Void a Paid Punch

1. Prepare a properly formatted Import file with entries to void
   1. View the Void Employee Entries section in the Import File Formats Document Admin Guide for details
2. Click Import from the Main Menu to get to the Import Module on the main menu
3. Hover over Entries on the submenu
4. SelectClick Entries, then Void Employee Entries from the flyout menu
5. On the Import Details Pagepage, click Actions in the top right corner.
6. Select Upload File from the drop-down menuClick Upload File
7. Upload the prepared, tab-delimited TXT file.
8. Click Save
9. Click Yes on the confirmation window
10. andYes to confirm
11. When Once the import process has been completed, the punch(es) status will change to Void.  No No further action can be taken with on the punch.
    1. To see view all punches that are in Void status, users with the appropriate role can run the Voided Entries Report.

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