...
- Log in to DCI with personal profile
- Click the Mail icon (envelope) in the upper right corner of the main menu
- Select See All Messages
- Click Actions
- Select New Message from the drop-down menu
- Complete the New Message form wizard
- To (recipient's name)
- Subject
- Priority - Low, normal, or high. High-priority messages will display a red banner on the recipient's dashboard and a yellow star in the recipient's inbox.
- Message body - Type the message and format as needed
- Save the message for later by clicking Save as Draft
- View the draft by selecting Draft on the submenu
- Click Cancel to delete the message
- Click Send to send the message
...
- Log in to the DCI mobile app
- Click the Mail icon (envelope) in the upper right corner of the main menu
- Select the New Message icon (blue circle with a white square in the middle with a pencil icon) in the bottom right corner of the screen
- Complete the New Message form wizard
- To (recipients name)
- Subject
- Priority - Low, normal, or high. High-priority messages will display a red banner on the recipient's dashboard and a yellow star in the recipient's inbox.
- Message - Type the message
- Add Attachment - Click to add a picture
- Select SendClick Send in the upper right corner of the message
Recipient List by Role or Permission
No Roles, View Only Role, or Auditor Role can message the following:
- Supervisor in the cost center(s) in which the employee has a service account
- Supervisor for the employee's default cost center
- Payroll role for the employee's default cost center
Supervisors can message the following:
Active employees and clients that have at least one active account (service or funding) linked to a cost center that the user has a Supervisor role
...
Active employees with Employee Admin permission
Clients can message the following:
Active employees that have a Supervisor role for one or more of the same cost centers that the client has a service account for
...
Employees that are indirectly linked to the client via an active Group Services Service Account
Payroll Role can message the following:
Active employees
Billing Role can message the following:
Active employees and caseworkers
Employer Role can message the following:
Active employees or clients who are linked to the employer via cost center
Employee Admin Permission can message the following:
Active employees
Client Admin Permission can message the following:
Active clients
Related articles
...