Page History

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1. If the local office was notified of the update by the CER, go to step 3.
2. If the local office was notified of the update via the Change Email/Phone report, case manager contacts CER to verify the updated information.
3. Case manager Staff member verifies and updates information in Oregon Access, if needed.
4. Case manager Staff member verifies and updates information in OR PTC DCI, if needed.
5. Case manager Staff member has information in ONE updated per local office procedures.
6. Case manager Staff member narrates what tasks were completed in Oregon Access.

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