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Description:   The In this guide, theclient will learn how to use DCI to complete necessary tasks.

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Permissions Required:  N/AContents:

Direct Care Innovations (DCI)

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There are several methods in by which EVV/client attestation can be obtained, which vary by organization. A guardian or authorized client representative may also take the actions below on behalf of the client.

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• Secure FOB - A small device that generates a token (code) based on the time, kept in the client's home. Employee generates a code from the FOB at the time of service and records the date and time. Employee The employee enters the punch entry into the web portal after the shift.
• Portal Signoff – The client logs into the web portal to sign off on the time entry

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• Portal Signoff was chosen as an EVV method
• EVV was not completed via the mobile app during the shift (i.e., forgot, or EVV failed)
• A punch was created via the web portal after the shift was completed

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Download the Mobile App

1. Open the Apple App store Store or Google Play store on the smart device and enter DCI Mobile EVV into the search bar
   1. Please note: There are multiple DCI application options. Be sure to choose the right one for the specific program.
2. Select DCI Mobile EVV from the list of available apps
3. Click Install
4. After installation, click Open to launch the app.
   1. A shortcut will be placed on the device home screen

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1. Log in to DCI with personal profile
2. Click Home on the main menu
3. Click Entries on the submenu
4. Click Actions
5. Select New Reimbursement Entry from the drop-down
6. Complete the Add New Reimbursement Entry form wizard
   1. Entry Type - Auto populates Employer Reimbursement
   2. Client – Auto populates client’s name
   3. Account Type (required)
   4. Employee Name (required)
   5. Service Code (required and limited to active service accounts)
   6. Dollar amount (required) - Enter the total amount for the reimbursement 
   7. Date(s) of service (required) - Select any number of days in a 30-day window
      1. For each date selected, enter the amount. The sum of the individual dates of service must match the total listed on the form 
   8. Notes (optional) - Add a description
   9. Invoice Attachment (required) - Attach an invoice
7. Click Save and Yes to confirm
8. The system will create one parent entry for the original Reimbursement Request in canceled status, and one child entry for each date of service listed on the parent entry.
   1. These child entries will be in pending status and must be approved by an employer or supervisorbefore supervisor before being processed through payroll or billing.
   2. The system will automatically create a service account for the employee/client/service code if one does not already exist. This allows employers/clients to create an entry when they need to, even if an admin user has not had a chance to create the service account yet.

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