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- Log in to personal profile
- Click Settings (person icon next to the username in the upper right corner of the main menu)
- Click Settings on the drop-down menu
- Click Change Email on the submenu
- Current email address is populated
- Enter new email address
- Confirm new email address
- Click the blue Change Email button to save the new email
- Verification code field appears
- Change Email cannot be selected until the verification code has been entered
- The verification code is sent via a system-generated email
- Copy the verification code from the email
- Return to DCI and either paste or type the code into the Verification Code field
- Click the blue Change Email button and then Yes on the alert pop-up box to confirm
- The email has been changed when the Email Changed Successfully message is displayed on a green bar
- If the User Changed Email message template is enabled, the system sends a notification via the DCI messaging module, and depending on settings, via email to the new email address and via SMS text if the user has a verified mobile number.
Verify Mobile
Users must verify their mobile to be able to receive SMS text notifications. If the mobile is not verified, the notifications will be sent to the email and are available to view in the DCI messaging center.
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