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Description: In this topic you , the user will learn how to enter a group services service punch on in the DCI Mobile Appmobile app. The DCI Mobile App  mobile app allows employees to clock in and out in real-time. The Mobile App is EVV compliant  It is EVV-compliant, and many organizations prefer that their employees use the Mobile App. The Mobile App has an Offline Mode, meaning that the employee can still clock in and clock out in areas where there is no cellular or wireless networks available. The Mobile App  app instead of the web portal. The mobile app can be used on any smart device, phone, or tablet, that meets the operating system requirements. The DCI Mobile App  app is a free download available in both the Apple App Store and Google Play store Store.

*Please note: Real-time Group Service entry in the mobile app is an instance-level setting. To enable this function, please submit a help desk ticket (Zendesk). This functionality is not applicable or enabled for all DCI users or organizations. Mobile app offline mode must be disabled when using real-time Group Services.

Role Required: N/A Employee (base user)

Permission Required: N/A

View file
nameEmployee - Group Service Enter a Punch - Mobile App.pdf
height150

Clock In on the Mobile App

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  1. Open the DCI app

  2. Log in to

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  1. personal profile

  2. Click the blue Group Service Clock In button on the Dashboard

    1. The Group Service Clock In button will not display if

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    1. the user has an open shift
      1. If the Continue to Clock Out button is displayed

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      1. , the user did not clock out of their last shift and needs to complete the clock out process before clocking in again.
  1. Complete the Clock In

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  1.  page

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    1. Click the Group Service Name drop

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    1. -down to type and select the group service. This is limited to the

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    1.  group service profiles for which the employee has active service accounts

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    1. .

    2. Click the Clients drop-down to select the clients that are attending the group service

      1. Some programs require a minimum of two clients

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      1. to be selected

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        1. If there is only one client attending, complete the hourly clock in process instead.

    1. Click Confirm

  1. Click the blue Continue button

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  1. Select the EVV Location from the drop-down if required or desired and click Ok

  2. Click the blue

  1.  Confirm Clock In button to complete the clock in process

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    1. The screen will now display a summary of

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    1. the clock in

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If something is not correct, click the Left Arrow on the Main Menu to edit the Clock In screen.

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  1. The user is now clocked in and can log out or close the

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  1. mobile app. The app is not needed again until the end of the shift.

Clock Out on the Mobile App

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  1. Open the DCI app

  2. Log in to personal profile

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  1. Click the blue Continue to

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  1. Clock Out button

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  1. Click Confirm

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  1. Select the EVV Location from the drop-down if required or desired and click Ok

  2. Add

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  1. notes or attachments

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  1. (both are optional)

    1. Add Notes functionality works using the

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    1.  mobile device

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    1.  keyboard. Enter notes in DCI

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    1.  just like typing a text message or email on

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    1.  a mobile device.

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    1.  If the device features talk-to-text

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    1. , optionally use the microphone feature to enter

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    1. notes by talking.

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      1. Follow the organization’s requirements regarding

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      1.  adding notes
    1. Add Attachment

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    1. allows 

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    1. users 

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    1. to take a picture and add it to the note

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  1. Click the blue Confirm Clock Out

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  1.  button

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  1. Shift details

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  1. are displayed. Click Home to return to the Dashboard.

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