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To access your mailbox, click the mail icon in the top right corner. If you have any unread messages, a red dot with the number of unread messages will appear on the icon.

• Recent unread messages will appear when you click the mail icon. Click on one to go directly to the message.
• Click “Compose Message” to send a new message.
• Click “See All Messages” to go to your inbox.

Sent messages can be found in the sent tab. Messages that have been read will have a status of “Read” and the recipient name will be highlighted green. Unread messages will have a status of “Delivered” and the recipient name will be highlighted red. Notifications can be sent Description: In this topic, the user will learn how to resend notifications. When a message is sent, the recipient receives a notification. The notification can be viewed in the DCI messaging center, email (the email address associated with the user profile), and SMS text (if the mobile was verified). Notifications can be resent to the recipient as a reminder to read the message. To resend a notification:

1. From the Inbox or Sent Tab, click the message to open Message Details
2. Click Actions, then Resend Notification
3. Select the recipient(s) to resend the notification to, then click Resend

Mobile Version

Sent messages can be found in the sent tab. Messages that have been read will have a status of “Read” and the recipient name will be highlighted green. Unread messages will have a status of “Delivered” and the recipient name will be highlighted red. Notifications can be sent to the recipient as a reminder to read the message. To resend a notification:

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*Please note: The message status must be in unread to resend the notification. Resend message notifications feature is not available in the mobile app. Alternatively, for the mobile app and messages in a read status, reply to the original message, creating a new notification to the recipient.

Role Required: Employee (base user)

Permission Required: N/A

Resend Notification - Web Portal

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1. Log in to personal profile

2. Click the envelope icon on the main menu

3. Click See All Messages to open the inbox

4. Click Sent on the submenu

5. Click on the message to open and view details

1. To resend the notification, the message must be in unread status.

1. The recipient name will be highlighted in red if the message status is unread

2. The recipient name will be highlighted in green if the message status is read

6. Click Actions

7. Select Resend Notification from the drop-down menu

8. Select the checkbox next to the name of the recipient(s) to resend the notification to

9. Click 

1. Resend

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