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Description: In this topic, the user will learn how to change, or add, a PIN in DCI.

*Please note: The organization may assign a PIN to users. PINs can be used to log in to the mobile app and to clock in and out of the phone IVR system. Client PINs can be used to log in to the mobile app or , verify attestation, and verify historical entries for phone EVV.

Role Required: NA Employee (base user)

Permission Required: NA N/A

Change PIN

1. Log in to in to DCI

2. Click the username in Click the username in the upper right-hand corner of the page which is indicated with a person icon

3. Select Settings Select Settings on the drop-down menu 

4. Click Click Change PIN on  or on the submenu

5. Enter Enter password on  on the Verify Password screen and click Verify Verify 

6. Change PIN screen will open. Enter new 4-digit PIN and confirm.

7. Click Click Change PIN and Yes to confirm 

If successful, the user is returned to the Change PIN page and a green bar stating, "PIN Changed Successfully!" will display.

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1.  and Yes to confirm 

Add PIN

1. Log in to DCI

2. Click the username in the upper right-hand corner of the page which is indicated with a person icon

3. Select Settings on the drop-down menu 

4. Click Add New PIN on the submenu

5. Enter new 4-digit PIN in both fields

6. Click Add New Pin and Yes to confirm

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