Use this Excel template to request unlinks and relinks from the PTC Support Team. This ensures that the unlink and relink data is being tracked correctly by the PTC Support Team.
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Important! If a consumer and provider have been unlinked, they must be relinked before the provider can claim any time or mileage for that consumer. Local office staff must check to see if a consumer and provider need to be relinked, and if they do, a staff member must send a relink request to the PTC Support Team at PTC.Support@odhsoha.oregon.gov. Please download the Unlink/Relink template and use it for unlink and relink requests.
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