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This Privacy Statement explains how information about you the user is collected, used, and disclosed by Direct Care Innovations LLC (“DCI”). This Privacy Statement applies to information we collect when you use a user utilizes our mobile application (“Application”) website and other online products and services (collectively, the “Services”), or when you users otherwise interact with usDCI.

We DCI may change update this Privacy Notice from time to time. If we make changes are made, we will notify you users by revising the date at the top of the policy and, in some cases, we may provide you providing users with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you users to review the Privacy Notice whenever you they access the Services or otherwise interact with us DCI to stay informed about our information practices and the ways you users can help protect your their privacy.

Collection of Information

Information

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Users Provide to

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DCI
We receive and store any information

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entered through the Services. This information may include, but is not limited to, the following:

• Registration information, including user nameusername, password, and product information.
• Your The user's name and your contact details, including email address, postal address, and phone number.
• Any other information uploaded or entered into the Services, including patient health information.

Information from

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the user's Health Care Institution
We receive and store information provided by

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physicians, health

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agencies, Medicaid, Medicaid, insurance

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companies, employers,

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or other care

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providers (collectively, “Institution”) servers and databases based on

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the Institution’s configuration of our Services. This information may include, but is not limited to, the following:

• Patient health information, including protected health information.
• Patient signature acknowledgementacknowledgment
• Patient photographs

Information We Collect Automatically When

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Users Utilize the Services
When

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users access or use our Services, we automatically collect information about

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them, including:

• Log Information: We collect log information about your use the user's utilization of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
• Device Information: We collect information about the computer or mobile device you use used to access our Services, including the hardware model, operating system and version, unique device identifiers and , mobile network information, as well as actions performed by the user in accessing our Services. We also use analytics software to allow us to better understand the functionality of our Application Applications and Services. We may record information such as how often you use the Application or Services is used, what you do using the Application or Services, and performance data.
• Location Information: We may collect information about the location of your the device each time you access or use a user accesses or uses one of our Application Applications or otherwise consent consents to the collection of this information. For more details, please see “Your “User Choices” below.
• Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies. Cookies are small data files stored on your the hard drive or in device memory that help us improve our Services and your user experience, see which areas and features of our Services are popular, and count visits. For more information about cookies, and how to disable them, please see “Your “User Choices” below.

Use of Information

We may use information about you the user for various purposes, including to:

• Connect your user network services to the Application or Institution databases;
• Triangulate your user location (if you have the user has enabled location information) to establish a certain radius of the address at your check-in to your the user's Institution, verify your the visit to an Institution, and document other features of your the visit to an Institution;.
• Perform electronic visit verification;
• Provide, maintain, and improve our Services;.
• Send you technical notices, updates, security alerts, and support and administrative messages ;to users.
• Respond to your user comments, questions, and requests, and provide customer service.
• Use automatically ; and,  We use automatically- collected information to enable us DCI to analyze how often users use parts of the Services and to monitor trends, usage, and activities , so that we can make the Services appealing and relevant to as many users as possible , and customize and improve those Services.

Sharing of Information

We DCI may share information about you users as follows or as otherwise described in this Privacy Notice:

• With your the user's Institution;
• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf ;of DCI.
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;.
• If we believe your user actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of DCI or others;.
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our DCI business by another company;.
• Between and among DCI and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and.
• With your user consent or at your user direction.

We DCI may also share aggregated or de-identified information, which cannot reasonably be used to identify youa particular user.

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your user use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by DCI and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your user interests on our Services and other websites and better understand your user online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit visit www.aboutads.info/choices. Your The user's device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” on Android) that allows you users to opt out of having certain information collected through apps used for behavioral advertising purposes.

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User Choices

Account Information

You Users may update, correct or delete information about you themselves at any time by logging into your their online account , and emailing us at at support@directcareinnovations.zendesk.com. If you wish to To delete or deactivate your the account, please email us at at support@directcareinnovations.zendesk.com, but note that we DCI may retain certain information as required by law or for legitimate business purposes. We DCI may also retain cached or archived copies of information about you users for a certain period of time.

Location Information

When you a user first launch launches any of our mobile Applications that collect location information, you they will be asked to consent to the application’s collection of this information. We DCI currently require requires this location information in order to use our Services, so if you do not consent to this collection is not given, you the user cannot use utilize our Services. If you initially initial consent to our collection of location information is given, you the user can subsequently stop the collection of this information at any time by changing the preferences on your their mobile device. If you do sothis action is taken, our mobile Applicationsapplications, or certain features thereof, will no longer function. You Users may also stop our collection of location information by following the standard uninstall process to remove all of our DCI mobile Applications from your the device.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you , however, can usually choose to be set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this this action is taken it could affect the availability and functionality of our Services.

Mobile Push Notifications/Alerts

With your user consent, we DCI may send promotional and non-promotional push notifications or alerts to your the user's mobile device. You The user can deactivate these messages at any time by changing the notification settings on your the mobile device.

Promotional Communications

You Users may opt out of receiving promotional emails from DCI by following the instructions in those emails. If you opt the user opts-out, we DCI may still send you non-promotional emails , such as those about your about the user's account or our ongoing business relations.

Contact Us

If you have any For questions about this Privacy Notice, please contact us at:   support@directcareinnovations.zendesk.com.

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