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  • Registration information, including username, password, and product information.
  • The user's name and contact details, including email address, postal address, and phone number.
  • Any other information uploaded or entered into the Services, including patient health information.

Information from the user's Health Care Institution
We receive and store information provided by physicians, health agencies, Medicaid, Medicaid, insurance companies, employers, or other care providers

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(collectively, “Institution”) servers and databases based on the Institution’s configuration of our Services. This information may include, but is not limited to, the following:

  • Patient health information, including protected health information.
  • Patient signature acknowledgment
  • Patient photographs

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We may use information about you the user for various purposes, including to:

  • Connect your user network services to the Application or Institution databases;
  • Triangulate your user location (if you have the user has enabled location information) to establish a certain radius of the address at your check-in to your the user's Institution, verify your the visit to an Institution, and document other features of your the visit to an Institution;.
  • Perform electronic visit verification;
  • Provide, maintain, and improve our Services;.
  • Send you technical notices, updates, security alerts, and support and administrative messages ;to users.
  • Respond to your user comments, questions, and requests, and provide customer service.
  • Use automatically ; and,  We use automatically- collected information to enable us DCI to analyze how often users use parts of the Services and to monitor trends, usage, and activities so that we can make the Services appealing and relevant to as many users as possible , and customize and improve those Services.

Sharing of Information

We DCI may share information about you users as follows or as otherwise described in this Privacy Notice:

  • With your the user's Institution;
  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf ;of DCI.
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;.
  • If we believe your user actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of DCI or others;.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our DCI business by another company;.
  • Between and among DCI and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and.
  • With your user consent or at your user direction.

We DCI may also share aggregated or de-identified information, which cannot reasonably be used to identify youa particular user.

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your user use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by DCI and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your user interests on our Services and other websites and better understand your user online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. Your The user's device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” on Android) that allows you users to opt out of having certain information collected through apps used for behavioral advertising purposes.

User Choices

Account Information

You Users may update, correct or delete information about you themselves at any time by logging into your their online account and emailing us at support@directcareinnovations.zendesk.com. If you wish to To delete or deactivate your the account, please email us at at support@directcareinnovations.zendesk.com, but note that we DCI may retain certain information as required by law or for legitimate business purposes. We DCI may also retain cached or archived copies of information about you users for a certain period.

Location Information

When you a user first launch launches any of our mobile Applications that collect location information, you they will be asked to consent to the application’s collection of this information. We DCI currently require requires this location information to use our Services, so if you do not consent to this collection is not given, you the user cannot use utilize our Services. If you initially initial consent to our collection of location information is given, you the user can subsequently stop the collection of this information at any time by changing the preferences on your their mobile device. If you do sothis action is taken, our mobile applications, or certain features thereof, will no longer function. You Users may also stop our collection of location information by following the standard uninstall process to remove all of our DCI mobile Applications from your the device.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you , however, can usually choose to be set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this this action is taken it could affect the availability and functionality of our Services.

Mobile Push Notifications/Alerts

With your user consent, we DCI may send promotional and non-promotional push notifications or alerts to your the user's mobile device. You The user can deactivate these messages at any time by changing the notification settings on your the mobile device.

Promotional Communications

You Users may opt out of receiving promotional emails from DCI by following the instructions in those emails. If you optthe user opts-out, we DCI may still send you non-promotional emails , such as those about your about the user's account or our ongoing business relations.

Contact Us

If you have any For questions about this Privacy Notice, please contact us at:   support@directcareinnovations.zendesk.com.

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