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Repeat steps 8-10 for all future authorizations.
11. Email PTC.Support@odhsoha.oregon.gov to notify the PTC Support Team that the consumer has passed away and their account must be deactivated. Please specify in the email that the consumer has passed away, the consumer’s prime number, the consumer’s DOD, and if the provider’s account should remain active or not (i.e., do they have other consumers).
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