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- Log in with appropriate profile
- Click Care Management from the main menu
- Click Plan of Care from the submenu
- Enter Client Name into search filter and click the Search button
- Click anywhere on the Client’s Plan of Care in the table to open the Plan of Care Details page
- Click Actions button
- Click Add New Plan of Care from the action’s dropdown
- Complete the Add Plan of Care form wizard
- Client: Enter the Client’s name, select the client from the list generated
- Please note: If the client’s name does not appear in the list generated, Care Management is not enabled on the client profile
- Assessment: Enter the assessment, a summary plan of care, progress and status of goals
- Assessment field is free text, data based or narrative, and can be edited throughout the life of a Plan of Care
- Effective Date – Enter the Date the Plan of Care starts
- End Date – Enter the Date the Plan of Care ends
- Client Cooperation Level -
- Status – Select Active or Inactive from the dropdown
- Client: Enter the Client’s name, select the client from the list generated
- Click Save
- Click Yes in the confirmation alert window
- The Plan of Care is complete, now add Goals to the Plan of Care
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- Log in with appropriate profile
- Click Care Management from the main menu
- Click Plan of Care from the submenu
- Enter Client Name into search filter and click the Search button
- Click anywhere on the Client’s Plan of Care in the table to open the Plan of Care Details page
- Select the Goals tab on the Plan of Care details page
- The Goal(s) for the client will be listed
- Optionally search for a specific goal or scroll down to view all goals for client
- Select the Goal to add Tasks to by clicking anywhere in the row, the Goal Details page will open
- Click Actions button
- Click Add Task from the actions dropdown
- Complete the Add New Task form wizard
- Complete Task Details tab
- Task Name: Tasks are a component of the overall goal
- Summary: Enter the actions the caregiver needs to do for the task
- Met Condition: Enter the condition(s) acceptable for task to be marked as Met
- Not Met Condition: Enter the condition(s) in which the caregiver should mark Not Met
- Additional information: Optional text field available to provide additional information to the caregiver about the task
- Required: Click Yes or No
- IfYes: The task must get resulted before a care note can be published
- If No: The task is not required for care note to be published
- Target Outcome: The target percentage of met outcomes of completed tasks
- Effective date: The date the task starts, can be any date within the goal dates and the task will be visible for the caregiver if active during date range
- End date: After this date, the caregiver will no longer see the task
- Status: Select Active or Inactive
- Click Next
- Complete Tracking Option tab
- Allow Refusal: Select Yes to allow the caregiver to select that the client refused to participate
- If yes is selected, it will count towards the target outcome goal
- If no is selected, it does not count towards the target outcome goal
- Allow Barrier: Select Yes to allow the caregiver to select barrier as a task outcome
- Allow Refusal: Select Yes to allow the caregiver to select that the client refused to participate
- Click Next
- Complete Additional Questions tab
- Additional Questions are questions the employee will document with their care note and can be either Canned or Custom question types
- Question type: Click Canned or Custom
- Canned – this question type applies to more than one client. To add canned task questions see the step by step – Create Canned Task Question
- Select Question: Click Select Question dropdown and select the Canned
- Required: Click Yes or No
- Status: Click Active or Inactive
- Click Plus (+) icon to add canned question
- Repeat as necessary
- Custom – this question type is specific to a client and the documented task
- Question: Enter Question text
- Required: Click Yes or No
- Click Next
- Answer: Enter answer text and click plus (+) button
- Repeat to add additional answer criteria
- Click Save to return to Additional Question screen
- Repeat either Canned or Custom process to add additional questions
- Canned – this question type applies to more than one client. To add canned task questions see the step by step – Create Canned Task Question
- Complete Task Details tab
- Click Save
- Click Yes in the confirmation alert window
e. Link Goals to Funding Account
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- Login with appropriate profile
- Click Care Management from the main menu
- Click Overview from the submenu
- Enter the search criteria in the filter (i.e., client, employee, cost center) and click the Search button
- Click anywhere on the Client’s Name to open the Care Management Overview Detail screen
- On the Care Management Overview Detail view
- View the Trends widget by selecting a tab
- Task Outcomes Over Time tab
- Task Submissions By Task tab
- Use the radio buttons to change the days displayed in the Trends widget
- The Plan of Care widget provides Goal details including goal name, number of tasks, Outcome, Target Outcome, Last Tracked, Effective Date, End Date, Status, and Added By
- Select the goal by clicking anywhere in the row to open the Goals Details page
- Select a tab i.e., Care Notes, Task Results, Notes, Attachments or Events to view. Select an entry in the table to view the details page.
- View the Trends widget by selecting a tab
Reports
Description: In this topic you will learn about care management reports. The Care Management Reports are accessible in the Reports Module.
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