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  1. Log in to DCI

  2. Click Settings on the main menu

  3. Click EVV on the submenu

  4. Select EVV IVR Prompts on the flyout menu

  5. Select a prompt to manage by clicking on the row

  6. Click Actions

  7. Select Edit IVR Prompt from the drop-down menu

  8. If the prompt has an audio file attachment, an attachment and a mini audio player will be visible.

  9. Click the play button to listen to the prompt

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