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Description: In this topic you , the user will learn how to make enter a Punch with Voice EVV. Voice EVV punch with voice client attestation (*EVV) in the mobile app. Voice attestation allows the client to recite a phrase in the DCI mobile app for the employee to record a punch using Voice as the EVV method.mobile app for the employee to record a punch using voice as the attestation method.
*Please note: EVV is determined by each state in conjunction with federal law
The instructions below are for collecting voice attestation at clock out only, however, voice attestation may be prompted at intervals determined by the organization. Options include:
Clock in only
Clock out only
Clock in and clock out
Clock in, clock out, and defined intervals (i.e., hourly)
Role Required: Employee (base user)
Permission Required: N/A
Clock In on the Mobile App
Open the DCI
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EVV app
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Log in to
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personal profile
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Click Clock In
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If
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the
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Continue to
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Clock Out button is displayed
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instead of Clock In, this means the user did not clock out of
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their last shift and
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needs to complete
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the clock out process before
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clocking in again.
Complete
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the Clock In screen
Client - If
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only one client the field will auto-populate more than one client, click the field to select the appropriate client then click OK to confirm.
Service Code -
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If
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only one service code the field will auto-populate more than one service code, click the field to select the appropriate service code then click OK to confirm.
Cost Center -
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Click the Continue button
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Click Confirm Clock In to complete the clock in process
The cost center will auto-populate
Click Continue
The clock in
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screen will display a summary of
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the clock in, including the authorization remaining balance if enabled
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. To edit, click the
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Back Arrow
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to return.
Select EVV Location if applicable and click OK
Click Confirm Clock In
The clock in is now confirmed. Users may log out or close the
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mobile app as it will not
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be needed again until the end of the shift.
Clock Out on the Mobile App
Open the DCI
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EVV app
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Log in to
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personal profile
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Click Continue to Clockout
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Click Confirm.
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Click Voice
Click Confirm through the alert
Click Voice
If the device requires, allow the app to record audio by selecting While using the app
The voice verification
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window will open
Click
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the Red
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Play
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button at the bottom of the page to start voice recording
A computer voice will recite a phrase for the client to repeat
Hand the device to the client
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to record the verification message in their voice
Click
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the Red
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Stop
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button at the bottom of the page again to stop voice recording
Click
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Save
Click
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Confirm to validate the voice recording
Add
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Once EVV verification has been completed, you are able to add notes and attachments from your visit.
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Notes and/or Attachments
Add notes functionality works using the device keyboard
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. If talk-to-text is enabled as an option on
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the mobile device,
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the microphone feature may be used to enter
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notes by
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speaking.
Add
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attachment allows a picture to be taken and
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added to the note
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Click
Confirm Clock Out
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Shift details will be displayed
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. Click Home to return to the
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NOTE: Depending on your device settings, you may receive an alert the first time the first time you select Voice EVV. If you get the following alert, Allow DCI EVV to record audio, then click While using the app to enable Voice EVV.
Voice EVV
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Click Voice
The Voice Verification window will open
dashboard.
*Please note the image below may depict attestation options that may not be available to the organization.
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Click the Red button at the bottom of the page to start voice recording
A computer voice will recite a phrase for the client to repeat
Hand the device to the client and have them speak into the device to record their voice
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Click the Red button at the bottom of the page again to stop voice recording
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