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Contents:
Table of Contents
Key Points for
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Punches Requiring EVV
There are several methods in which EVV can be obtained
Mobile App - EVV can be obtained by:
Client Picture/Facial Recognition - A picture taken of the client at clock out using the employees smart device.
NOTE: Photos are used for verification purpose only and are not stored or accessible on the employees device. Please refer to FAQ: How Does DCI use Client Photos? on our help center.
Client Signature - The employees mobile device will be used to obtain an electronic signature at clock out.
Client PIN/Password - The client or authorized representative must enter their pin or password on the employee's mobile device at clock out.
Secure Fob - A fob device is fixed in the client's home. The employee with get a code from the fob at clock in and at clock out.
Voice - The client provides a voice recording on the employee's mobile device at clock out.
Portal Signoff - The client or authorized representative must log onto the web portal and sign off using this method.
Portal/Mobile Web
Secure Fob - The employee enters codes obtained by from the fob device. No action needs to be taken here.
Portal Signoff - The client or authorized representative must log onto the web portal and sign off using this method.
Phone
Phone EVV - The employee will use the client's landline phone to clock in and clock out at the time of service.
Historical Phone Entries - Using the client's landline phone, the employee will enter time for dates that have already passed, i.e. they forgot to clock in and out for a shift. The client or authorized representative will have to provide their pin during this call. Historical phone entries are not EVV compliant.
The client/guardian will be required to log in to the portal and perform manual Portal Sign Off in the following situations:
Portal Signoff was chosen as an EVV method
EVV was not completed during the shift via mobile app
EVV failed via mobile app
A punch was created via mobile web or web portal after the shift was completed
EVV details can be viewed by navigating to the Punch Details Page
EVV Details Box - overview of EVV
EVV Verifications Tab - shows all mobile app verifications
If a pending punch is edited, the corrected punch will require Portal Sign Off
If an approved punch is edited, it is not necessary to re-obtain EVV/Client Portal Sign Off
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