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Message Templates are split into two categories, messages and notifications.
- Messages are sent to the user’s inbox in the DCI messaging module. Because messages are housed completely within DCI, they contain more detailed information than notifications. Messages will include hyperlinks to specific objects in DCI, such as a profile or a punch entry. When active, all message templates will send a message.
- Notifications are sent to a user’s email address and/or as a text message. Because notifications are sent outside of DCI, they contain limited information to protect confidentiality. The user must log into DCI to view the details. For a user to receive a text message notification, they must verify their mobile phone number under employee settings on their profile.
*Please note: There are many different Message Template types. To view the complete list, follow the View Message Templates steps below.
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