Use this Excel template to request unlinks and relinks from the PTC Support Team. This ensures that the unlink and relink data is being tracked correctly by the PTC Support Team.
| View file | ||||
|---|---|---|---|---|
|
Unlink: Local offices should request an unlink from the PTC Support Team when a provider stops working for a consumer. The PTC Support Team will add an end date to the service account(s) that matches the last day worked. One year after the last day worked, the PTC Support Team will inactivate the service and funding accounts.
...