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- Log in to your personal profile
- Select Billing from the main menu
- Select Batches from the submenu
- Locate the Batch with the EDI/837 CSV file needing to be updated and manually processed
- Select the Batch from the Batches table by clicking anywhere in the batch row
- In the EDI Details widget on the Batch Details page, select the blue hyperlink for the EDI/837 Raw Dump File to download
- Please note: The EDI/837 Raw Dump File template is specific for the funding source
- Update the Batch ID number to the new manual EDI/837 billing batch ID number created in procedure #1 - Create Manual EDI/837 Billing Batch
- Update the Claim Type Code column - This number tells Claims Manager what type of claim it is
- 1 = New claim
- 7 = Claim correction
- Update the ICN column - Is the Payer Claim Control Number
- The Control Number is located on the Claim Details page in the Claim Payment Details section in Claims Manager
- Update and make corrections to data for successful EDI/837 file generation/upload
- Examples: Medicaid numbers, authorization numbers, fields listed on the EDI/837 Raw Dump File
- Please note: Updates or corrections made within the file will need to be corrected within DCI for future billing batches to be successful
- Save the file
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