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  • Users manage the punch entry only
    • The attendance entries assume the action taken on the punch entry
    • When approving, rejecting, canceling, or editing a group service punch, the system will alert the user that the action will also be taken on the associated group service attendance entries and cannot be undone.

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Above is an example of the alert when approving a group service punch entry in the web portal. The alert displays the associated group service attendance entries that will also be approved.

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Above is an example of the approval and alert when approving a group service punch entry in the mobile app.

*Action Required:

  • The punch entry and all corresponding attendance entries for group services need to be in the same or final status at the time of the release
  • Before the release, review group service attendance entries and punch entries to ensure the corresponding entry status match or are in their final status such that no further action needs to be taken on the attendance entries.

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  • Navigate to the Pending Entries Page
    • Click Home on the main menu > Click Pending Entries on the submenu > Use the filters (i.e., service code, cost center) to narrow your entries, click Search > The pending entries table will update  
    • Take the same action on the punch entry and all corresponding attendance entries
  • Navigate to the Group Services Details Page - Entries tab
    • Click Home on the main menu > Click Group Services on the submenu > Select a Group Service > Click the Entries tab > Scroll to the bottom of the entries and click Load More, repeat until all Entries are loaded > Click Export or in DCI view all punch entries and attendance entries for the group service selected
    • Review and verify that the punch entry and corresponding attendance entries statuses are the same
    • If the statuses differ, take action.
  • In the example below the punch entry ID 38886 status is Pending and the attendance entry ID for 38887 and 38888 status is also Pending. The attendance entry ID 38889 status is Approved.
    • Action is needed. The punch entry and all corresponding attendance entries for group services need to be in the same status at the time of the release.
      • *Please note: The punch entry ID is listed in the Ref. column of the attendance entry
  • The following imports are available to update group service attendance entries.
    • *Please note: The imports are the only available option to update group service attendance entries post releaseafter the feature is enabled on Thursday, May 16, 2024 .
      • Import > Entries > Group Service Entry Reject
      • Import > Entries > Group Service Entry Approval

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