Description: In this topic, the user will learn how to use the scheduling module as a guardian.
This useful tool allows guardians to:
View all shifts for all clients, for multiple employees and programs.
Request services for a client
Receive notifications when changes are made to the schedule
*Please note: The DCI Scheduling Module is used by some organizations. Please reach out to a coordinator with questions.
Role Required: Guardian
Permission Required: N/A
Contents:
Client schedules can be viewed when your coordinator has published them.
The schedule can be viewed when published.
Guardians can request services on a particular day.
Day - Select the date when service is requested
Time - Add the start and end times for the shift
Service Code - Select the service code from the drop-down menu
Employee - Type and select the name of the requested employee
Only eligible employees will populate
If the employee is unavailable, the coordinator may schedule a different employee.
Click Save and Yes to confirm
The request will appear on the schedule in pending status and has been sent to the coordinator for review
If approved, the shift will appear blue on the schedule.
If rejected, it will no longer appear, and the coordinator may provide details regarding the rejection.
If messaging is enabled for the instance, the client may receive a notification when the request has been approved or rejected.
To cancel the request, please contact the coordinator by right-clicking on the schedule request to send a message.
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