The recipient list (who you can send a message to) is dependent upon your role or permission. Your profile must be in an active status to send a message. All users can send a message to DCI Support.

Recipient List by Role or Permission

• No Roles, View Only Role or Auditor Role

• • Supervisor in the cost center(s) the employee has a service account

• • Supervisor for the employee's default cost center

• • Payroll role for the employee's default cost center

• Supervisors

• • Active employees and clients that have at least one active account (service or funding) linked to a cost center that the user has a Supervisor role

• • Active employees and clients that have their default cost center set to a cost center that the user has a Supervisor role for

• • Active employees that also have a Supervisor role for at least one of the same cost centers

• • Active employees with Payroll Team role

• • Active employees with Billing Team role

• • Active employees with Authorization role

• • Active employees with Client Admin permission

• • Active employees with Employee Admin permission

• Clients

• • Active employees that have a Supervisor role for one or more of the same cost centers that the client has a service account for

• • Employees that they are linked directly to the client via an active Service Account

• • Employees that are indirectly linked to the client via an active Group Services Service Account

• Payroll Role

• • Active employees

• Billing Role

• • Active employees and caseworkers

• Employer Role

• • Active employees or clients who are linked to the employer via cost center

• Employee Admin Permission

• • Active employees

• Client Admin Permission

• • Active clients