Description: In this topic, the user will learn how to send a message.

*Please note: The recipient list (who users can send a message to) is dependent upon the user's role or permission. The profile must be in active status to send a message. All users can send a message to DCI Support.

Role Required: Employee (base user)

Permission Required: N/A

Web Portal

  1. Log in to DCI with personal profile
  2. Click the Mail icon (envelope) in the top right corner of the main menu
  3. Select See All Messages
  4. Click Actions
  5. Select New Message from the drop-down menu
  6. Complete the New Message form wizard
    1. To (recipient's name)
    2. Subject
    3. Priority - Low, normal, or high. High-priority messages will display a red banner on the recipient's dashboard and a yellow star in the recipient's inbox.
    4. Body - Type the message and format as needed
  7. Save the message for later by clicking Save as Draft
    1. View the draft by selecting Draft on the submenu
  8. Click Cancel to delete the message
  9. Click Send when you are ready to send the message

Mobile App

  1. Log in to the DCI mobile app
  2. Select the Mail icon in the upper right corner
  3. Select the New Message icon in the bottom right (blue circle with a white square in the middle with a pencil icon)
  4. Fill out the New Message form wizard
    1. To (recipients name)
    2. Subject
    3. Priority
    4. Add Attachment
    5. Type your message
  5. Select Send

Recipient List by Role or Permission

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