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Description: In this topic you will learn about news posts in DCI. News posts are a way to notify groups of system users of important announcements. Examples of news posts would include notifying employees that a mobile app update is required or notifying clients that the office is closed due to a holiday. News posts appear on the dashboard of all profiles and/or can also appear on a splash screen during logon. Multi-language functionality is available for news posts for employee profiles (without any added roles or permissions, also known as base users) and client profiles. 

New and active news posts will need to be created or edited with preferred languages used within your organization to be displayed via the splash screen or dashboard. Users with a preferred language selected for their profile will only be able to view the news post on the splash screen and dashboard if it is created in their preferred language, i.e., if the user's preferred language is Spanish, the news posts will need to be created or edited (active news posts) in the Spanish subject and message for the user to view the splash screen or dashboard.

*Please note: Preferred language is an instance level setting, please contact your DCI representative for assistance.

Role Required: Superuser/Supervisor

Permission Required: News Posts Admin

Create News Posts

  1. Log in to DCI with your personal profile
  2. Select Settings from the Main Menu
  3. Select News Posts from the Submenu
  4. Select the Action button
  5. Select Add New News Post from the actions dropdown
  6. Fill out the Add New News Post form wizard
    1. Profile Type: You must specify the profile type of the users that can receive this news post. There is no way to select all profile types, so you have to make a customized news post for each profile type you would like to create the post for.
    2. Display Location: Click Dashboard, Splash Screen or Both, the default is set to Dashboard
      1. Splash screen is the screen that will be displayed after the user logs in, but before they reach the dashboard
    3. Display Frequency (optional): Click Next Login or Every Login for the system to display the news post of the splash screen
      1. An example of every login may be an attestation or acknowledgement that the user is accessing protected health information
      2. This field is not available for Dashboard
    4. Subject: The subject header that displays on the dashboard. Enter for each language used in your organization.
    5. Message: Enter the content of the news post into the message field. Make sure that the content is appropriate for your profile type. Enter for each language used in your organization.

  7. Click the Save button
  8. Select Yes in the confirmation alert window

Deactivate News Posts

  1. Log in to DCI with your personal profile
  2. Select Settings from the Main Menu
  3. Select News Posts from the Submenu
  4. Click anywhere on the row of the news post you would like to deactivate to open the details
  5. Select the Action button
  6. Select Deactivate News Post from the actions dropdown
  7. Select Yes in the confirmation alert window
    1. This news post is deactivated and cannot be reactivated

Edit News Posts

  1. Log in to DCI with your personal profile
  2. Select Settings from the Main Menu
  3. Select News Posts from the Submenu
  4. Click anywhere on the row of the news post you would like to edit to open the details
  5. Select the Action button
  6. Select Edit News Post from the actions dropdown
  7. Update the news post in the Edit New News Posts form wizard
  8. Click the Save button
  9. Select Yes in the confirmation alert window

View Events Log for News Posts

The news post you have created will display on the profile type that it was assigned. You can view who has acknowledged the news post to ensure that your message is reaching the intended profile type.

  1. Log in to DCI with your personal profile
  2. Select Settings from the Main Menu
  3. Select News Posts from the Submenu
  4. Click anywhere on the row of the news post you would like to deactivate to open the details
  5. Scroll down to events and you will see a list of users who have acknowledged the news post
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