Description: In this topic, the user will learn how to change the billing rate of an existing authorization.

Role Required: Super User, Billing Team

Permission Required: Authorization Admin

Change the Billing Rate of an Authorization

  1. Log in to DCI

  2. Click Authorization on the main menu

  3. Click Authorizations on the submenu

  4. Use the filters to search by client name and service code and click Search

  5. Click anywhere on the authorization row to open the Authorization Details page

  6. Click Actions

  7. Select Rate Change from the drop-down menu

  8. Enter the new rate in the Billing Rate field

  9. Click Save and Yes to confirm

Approve/Reject Pending Billing Rate Changes

  1. Log in to DCI

  2. Click Authorization on the main menu

  3. Click Pending Authorizations on the submenu

  4. Use the filters to locate the authorization with the billing rate change and click Search

  5. Click A to approve or the red R to reject the pending billing rate change

  6. Click anywhere on the pending authorization row to view the authorization details page

  7. Select the Rate Changes tab to view all rate changes

*Please note: Refresh the billing rate in the billing batch if this rate change affects entries in the current pay cycle.