Description: In this topic, the user will learn about client fees. Client Fees allow a user to specify various fee types in the system and associate them with a particular funding account. Once specified, these fees will be deducted from the authorization remaining balance without utilizing a punch.

*Please note: Client fees only apply to dollar-based authorizations. Client Fees can be mass-imported and mass-approved. To learn how to import Client Fees, see the article Admin Guide - Import Module in the Help Center. 

Role Required: Super User, Billing Team 

Permission Required: Import Admin

FI Mode Only 

Add Client Fee Type 

  1. Log in to DCI

  2. Select Settings from the main menu 

  3. Select Custom Drop Down from the submenu  

  4. Click Actions

  5. Select Add New Custom Drop Down Item from the drop-down menu

  6. Complete the Add New Custom Drop Down Item form wizard

    1. Item Type: Select Fee Type

    2. Item Name: Create a name for the fee type

    3. Item Status: Select Active or Inactive  

  7. Click Save and Yes to confirm

 View, Edit, or Export Client Fee Type

  1. Log in to DCI

  2. Select Settings from the main menu

  3. Select Custom Drop Down from the submenu  

  4. Select Fee Type in the Select Item Type filter drop-down menu

  5. Click Search  

    1. View the results table below the search box

    2. Optionally, click Export to download to a CSV file.

  6. Click anywhere in the Fee Type row to view or edit it

  7. The Custom Drop Down Details page will open

  8. Click Actions

  9. Select Edit Custom Drop Down Item from the drop-down menu

  10. Make edits as needed in the Edit Custom Drop Down Item form wizard

  11. Click Save and Yes to confirm

Add Client Fee to Funding Account

  1. Log in to DCI

  2. Select Authorization from the main menu 

  3. Select Funding Accounts from the submenu  

  4. Enter specific criteria into the filters and click Search

  5. Click anywhere in the row to select the Funding Account

    1. Please note: The funding type must be dollars to add a new client fee 

  6. The funding Account Details page will open

  7. Click Actions

  8. Select Add New Client Fee from the drop-down menu

  9. Complete the Add New Client Fee form wizard

    1. Entry Type: Defaults to Fee

    2. Fee Type: Select the fee type from the drop-down menu

    3. Date (required): Add the date of the fee

    4. Amount (required): Add the amount of the fee

    5. Description: Add a description of the fee

  10. Click Save and Yes to confirm

 Approve/Reject Client Fees

  1. Log in to DCI

  2. Select Authorization from the main menu 

  3. Select Pending Fees and Adjustments from the submenu 

  4. In the filter Select Entry Type, select Fee. Enter other specific criteria as needed and click Search.

  5. In the results table, under the Approve column:

    1. Click A to approve OR click the red R to reject 

    2. Optionally, click anywhere in the pending fee row to open the Client Fee Details page.

      1. Click Actions and select Approve or Reject from the drop-down menu

  6. Select Yes in the confirmation alert window  

View, Edit, or Export Client Fees

  1. Log in to DCI

  2. Select Authorization from the main menu 

  3. Select Clients Fees and Adjustments from the submenu 

  4. In the filter Select Entry Type, select Fee. Enter other specific criteria as needed and click Search.

    1. View results 

    2. Optionally, click Export to download to a CSV file.

  5. Click anywhere in the fee row to open the Client Fee Details page

  6. Click Actions

  7. Select Edit Client Fee from the drop-down menu

  8. Complete edits as needed in the Edit Client Fee form wizard  

  9. Click Save and Yes to confirm 

    1. A new client fee in Pending status will be created for the new amount. Follow the instructions above to Approve Client Fees.

    2. The previous client fee will move to Rejected status and have a reference entry for the new client fee