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  1. Client Guide

    and attendance for payroll and billing purposes. This client guide will provide information and instruction for all necessary client tasks. About DCI: Software designed to track time and attendance for payroll and billing and meet the EVV (electronic visit verification) requirements prescribed by the 21st Century Cures Act
    Direct Care InnovationsJul 27, 2023
  2. Create Client Funding Accounts - Video

    Description: In this topic, the user will learn how to create client funding accounts.  Role Required: Super User, Billing Team, Authorization Permission Required: N/A Click the video below to launch the video player in a new tab.  image2021-5-27_16-27-14.png
    Direct Care InnovationsJul 31, 2023
  3. Where does the cost center on a payroll entry come from?

    The cost center on a payroll entry comes from the service account. To enter time in DCI, the employee must have a service account linking them to the client or program. When the employee enters time, payroll and billing entries are created which are linked to the cost center information in the service account
    Direct Care InnovationsOct 18, 2023
  4. Manage Authorizations - Video

    Description: In this topic, the user will learn how to manage authorizations. This includes creating, approving, and editing authorizations, as well as creating a rate change for an existing authorization. Role Required: Super User, Supervisor, Billing Team, Authorization Permission Required: N/A Click the video
    Direct Care InnovationsJul 31, 2023
  5. Messaging Overview - Video

    Description: In this topic, the user will learn about the messaging module. The messaging module allows users to communicate about DCI-related functions such as punch or attendance entries, service accounts, authorizations, scheduling, training, or payroll or billing questions.  Role Required: Employee (base user
    Direct Care InnovationsJul 31, 2023
  6. Employee Service Accounts vs. Client Service Accounts

    , Administration, Drive) - not billable to a client Only N/A Related articles Related articles appear here based on the labels you select
    Direct Care InnovationsOct 19, 2023
  7. Reimbursements - Create Entries - FI Mode Only

    will be in pending status and must be approved by an employer, super user, or user with other payment admin permission before being processed through payroll or billing
    Direct Care InnovationsFeb 12, 2024
  8. Renew Authorization

    also requires a new client funding account. Role Required: Super User, Authorization, Billing Team Permission Required: Authorizations Admin Access Renew
    Direct Care InnovationsMay 30, 2023
  9. March 2022 Release Notes

    . In addition, we have reordered the columns in these reports where necessary. Billing>Rollups Detail Report Group Service Profile Report Group Service
    Direct Care InnovationsOct 18, 2023
  10. Authorizations - Create, Approve, Reject, View, or Edit

    . An authorization is for one service code and one client. Role Required: Super User, Billing Team, Authorization Permission Required: Authorization Admin Create
    Direct Care InnovationsSep 12, 2023