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  1. Mobile App Offline - Admin

    use a different device OR If the device was registered to another user by mistake, the supervisor/employer must deregister the device from the other user
    Direct Care InnovationsAug 16, 2023
  2. Imports - Static Data Reference File - Admin Guide

    Payroll Team 3 Billing Team 4 Authorization 5 Auditor 6 Employer 7 Billing Unit Unit Integer Hourly 2
    Direct Care InnovationsNov 06, 2023
  3. Attestation (*EVV) Workflow for Clients and Guardians

    be reviewed by the supervisor/employer. Punch EVV details can be viewed by logging in with a personal profile and clicking Entries on the submenu. Click any
    Direct Care InnovationsDec 15, 2023
  4. Status - Quick Reference

    with a Supervisor role (S) for the Cost Center that the entry was made in. *Please note: In FI mode, Employer is equivalent to Supervisor throughout. Punch Entries
    Direct Care InnovationsJan 05, 2024
  5. Enter a Punch with EVV Location

    in or clock out cannot occur until the location is selected. The supervisor or employer will create approved work locations prior to the user entering a shift
    Direct Care InnovationsApr 20, 2023
  6. Case Workers Guide

    with the client. Please note: Clicking on the employee line does not open the employee details. However, employers do have access to employee details. Export employees
    Direct Care InnovationsMar 13, 2024
  7. Import Formats - Admin Guide

    Description: In this guide, the user will learn the import formats. Roles Required: Super User Permissions Required: Import Admin Creating a Template First row must be the column headers Column headers should equal the field names listed below, in the order listed below, no spaces. All columns must be pre
    Direct Care InnovationsMay 02, 2024