Search

Help

Page 9 of 11. Showing 108 results (0.007 seconds)

  1. Reimbursements - Manage Entries - FI Mode Only

    Description: In this topic, the user will learn how to manage reimbursement entries by approving, rejecting, or editing. Reimbursement allows approved clients and employers the ability to submit payments, per a client’s authorization. Role Required: Super User Permission Required: Other Payment Admin FI Mode Only
    Direct Care InnovationsOct 18, 2023
  2. DCI Glossary

    to automatically approve employee times based on criteria the agency sets. If the entry meets the criteria, a client or client employer rep would not need … unvalidated status to rejected. The user and their supervisor/employer will receive a notification. Business Rule: Phase 3 - Punch Approval
    Direct Care InnovationsOct 02, 2023
  3. Phone EVV - Admin

    by object for Supervisor, Employer Permission Required: Varies by object for Funding Source Admin, Client Admin Prompts & Examples The system is enabled … phone_evv phone manage_prompts phone_prompts ivr evv_locations super_user supervisor employer funding_source_admin client_admin
    Direct Care InnovationsJul 27, 2023
  4. Why is the "No Active Authorization Error" alert showing on my punch entry?

    supervisor or employer for assistance Related articles Related articles appear here based on the labels you select. Click to edit the macro and add or change
    Direct Care InnovationsMar 27, 2023
  5. Employee Views Personal Schedule - Video

    Description: In this topic, the user will learn how to view their schedule. Role Required: Employee (base user) Permission Required: N/A View the Schedule in the Web Portal A supervisor or employer will create the schedule. After the schedule has been created it will be published and viewable. Log in to DCI
    Direct Care InnovationsJul 31, 2023
  6. Caregiver Ratings - Client

    in all DCI modalities. Employees do not see their ratings, however, their supervisors and employers do have access to view ratings and feedback. Role Required
    Direct Care InnovationsOct 18, 2023
  7. Why Can't I Select the Client or Cost Center on My Punch Entry?

    or employer for assistance to verify if you should have a service account linked to your profile for the cost center or client Related articles Related
    Direct Care InnovationsMar 17, 2023
  8. February 2023 Release Notes

    , and select the entry. Additionally, supervisors, employers, and super users can view the punch entry details by selecting the entry on the Pending Entries page
    Direct Care InnovationsOct 18, 2023
  9. Mobile App - Supervisor - Dashboard & Menu Navigation

    to be approved Unverified Hours - Entered on behalf of the employee by a supervisor or employer and must be verified by the employee before being approved
    Direct Care InnovationsOct 18, 2023
  10. Reimbursements - Create and Update Service Codes to Allow Reimbursements - FI Mode Only

    Description: In this topic, the user will learn how to create and update service codes to allow reimbursements. Reimbursements allow approved clients and employers to submit payments for reimbursement, per a client’s authorization. Reimbursements can only be created for dollar-based hourly service codes that allow
    Direct Care InnovationsMay 11, 2023