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  1. Time Entry - Account Type Mileage (Drive button in Mobile App)

    Some programs allow the starting odometer to be 0 Some programs allow this to be the number of miles driven Entry Type: Punch defaults Employee Name
    Direct Care InnovationsOct 18, 2023
  2. Why Can't I Log In?

    Contact your supervisor to unlock your user profile If the user cannot log in to a Residential or Day Program profile: Verify the correct username and password are being entered Verify the user has an active service account for the program Contact your supervisor for additional
    Direct Care InnovationsMar 17, 2023
  3. Scheduling Module - Client

    , for multiple employees and programs. Request services Receive notifications when changes are made to the schedule *Please note: The DCI Scheduling Module … the schedule under the Your Schedule tab Schedule Details The scheduling module displays the current week’s schedule listed by employee and/or program for all active
    Direct Care InnovationsApr 03, 2023
  4. View and Create Employee Schedules - Video

    . Supervisors can view the employee schedule to see all scheduled shifts for the employee’s active service accounts, which is helpful when creating programs or client … and end times, total hours, and service codes, if applicable. Scheduled Shifts (published) will appear in light blue On Call Shifts (residential and day programs
    Direct Care InnovationsAug 01, 2023
  5. Time Entry - Account Type Client Transportation

    by the organization EVV Method: Click the drop-down and select Portal Signoff Starting Odometer Reading: Enter the starting odometer Some programs allow the starting odometer to be 0 Ending Odometer Reading: Enter the ending odometer Some programs allow this to be the number of miles driven
    Direct Care InnovationsOct 18, 2023
  6. Scheduling Module - Guardian

    for all clients, for multiple employees and programs. Request services for a client Receive notifications when changes are made to the schedule *Please … displays the current week’s schedule listed by employee and/or program for all active service accounts To view a different week, use the arrows or the calendar
    Direct Care InnovationsApr 03, 2023
  7. Wisconsin - EVV Aggregation

    , including paid family direct care workers. EVV is a federal requirement and is a mandatory program. In Wisconsin workers are required to use an EVV system when providing personal care and supportive home care service (service codes T1019, T1020, S5125, S5126). These services are provided in the following programs
    Direct Care InnovationsSep 29, 2023
  8. Attestation (*EVV) Workflow for Clients and Guardians

    the mobile device to the client or authorized representative who uses their finger to draw their signature. This will be reviewed by the program supervisor … the picture to the picture saved on the client profile. Otherwise, the picture taken will be reviewed by the program supervisor and compared to the client's picture
    Direct Care InnovationsDec 15, 2023
  9. Where does the cost center on a payroll entry come from?

    The cost center on a payroll entry comes from the service account. To enter time in DCI, the employee must have a service account linking them to the client or program. When the employee enters time, payroll and billing entries are created which are linked to the cost center information in the service account
    Direct Care InnovationsOct 18, 2023
  10. Where does the cost center on a billing entry come from?

    The cost center on a billing entry comes from the service account. In order to enter time in DCI, the employee must be linked to the client or program via a service account. In order to create a service account, the employee must be linked via the cost center to at least one of the objects in the service account. When
    Direct Care InnovationsOct 18, 2023