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  1. June 2020 Release Note for Service Providers

    Download the June 2020 Release Notes to learn about the enhancements to the DCI application. Changes and updates include: 508 Compliance Monthly Budgets Caseworker Profile Pay Rates Pay Codes Overtime Engine Reports Holiday Modes Certification Requirements Business Rules Related articles Related
    Direct Care InnovationsJul 28, 2023
  2. June 2020 Release Notes for Fiscal Intermediaries

    Download the June 2020 Release Notes to learn about the enhancements to the DCI application. Changes and updates include: 508 Compliance Monthly Budgets Caseworker Profile Pay Rates Employer Role Bonus Payments Accrued Time Payments Pay Codes Overtime Engine Reports Holiday Modes Certification
    Direct Care InnovationsJul 28, 2023
  3. February 2020 Release Notes

    Download the February 2020 Release Features to learn about the enhancements to the DCI application. Changes and updates include: Authorizations Dashboard Pending Entries Imports News Posts Message Templates Report updates Punch Details Page UI changes that will be part of future Overtime updates New
    Direct Care InnovationsJul 28, 2023
  4. Employer Role: An Overview - Video

    Description: In this topic, the user will learn an overview of the employer role including how to view employee and client detail pages, manage employee punches, and run reports pertaining to associated employees and clients. Role Required: Employer Permission Required: N/A Click the video below to launch the video
    Direct Care InnovationsJul 31, 2023
  5. October 2020 Release Notes

    Download the October 2020 Release Notes to learn about the enhancements to the DCI application. Changes and updates include: Batching Mixed Units SSN Reason Codes Texas Reports Regions No Account ID Imports Misc. Feature Requests Multiple Reimbursements Vendor Updates You can also watch a video
    Direct Care InnovationsJul 28, 2023
  6. February 2021 Release Notes

    The February 2021 DCI release includes the following: News Posts Permissions Report downloads Notes Caseworker Profile Travel Time Business Rules Needs Review Appended verbiage on approving pending manual entries Password reset required on import Phone IVR canned
    Direct Care InnovationsJul 28, 2023
  7. April 2020 Release Notes

    removed from the Billing Punch Entries page The "Holds" column now displays on the Authorization Run Rate report Please note that we will have some
    Direct Care InnovationsSep 12, 2023
  8. April 2021 Release Notes

    Locations Employee Service Accounts Supervisor Dashboard Client Diagnosis Custom Fields Payroll and Billing Authorizations Reports
    Direct Care InnovationsJul 28, 2023
  9. How to view the details page by changing the URL?

    In this topic, the user will learn how to manipulate a URL to view the details pages for a particular employee, client, authorization, punch, etc. This process saves time when trying to investigate entries, follow up on authorizations from reports, etc. Navigate to any page of the same object type you are trying
    Direct Care InnovationsMar 27, 2023
  10. New York - EVV Aggregation

    Aggregation reports that are emailed to you daily Perform visit maintenance in DCI to correct visit errors Review all six required aggregation requirements
    Direct Care InnovationsSep 21, 2023