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  1. Time Entry - Account Type Hourly

    to a supervisor or employer prior to entering time via web portal Role Required: Employee (base user) Permission Required: N/A Clock In on the Mobile App Log … Follow the steps below to complete the required fields. Each program may have different requirements or additional fields to document. Speak with a supervisor
    Direct Care InnovationsOct 18, 2023
  2. Authentication Guide

    to a supervisor or employer for assistance who can send a reset password email that will allow the user to reset the security question. Click the blue Verify button
    Direct Care InnovationsMar 14, 2024
  3. Screen Scraping

    of the funding source. If unsure who should receive this email, please contact the supervisor or site administrator. Service Code Default Rates and Maxes Users have
    Direct Care InnovationsJul 27, 2023
  4. Mobile App Offline - Admin

    use a different device OR If the device was registered to another user by mistake, the supervisor/employer must deregister the device from the other user
    Direct Care InnovationsAug 16, 2023
  5. Phone EVV Punch - Multilingual

    Mandarin Somali Arabic Please consult the program or supervisor regarding available languages and phone numbers for each. Role Required: Employee (base user
    Direct Care InnovationsOct 18, 2023
  6. Imports - Static Data Reference File - Admin Guide

    Increment Integer None 0 15 25 30 50 60 100 Role Role Integer View Only 1 Supervisor 2
    Direct Care InnovationsNov 06, 2023
  7. Message Templates - Quick Reference

    of the employee by a supervisor) Portal SignOff Override: A punch requiring EVV is approved without EVV Punch Approved: A new punch is approved Punch Canceled
    Direct Care InnovationsDec 06, 2023
  8. Enter a Punch with EVV Location

    in or clock out cannot occur until the location is selected. The supervisor or employer will create approved work locations prior to the user entering a shift
    Direct Care InnovationsApr 20, 2023