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Description: In this topic you , the user will learn how to set your clients a preferred language for clients and/or employees preferred language. The DCI system is equipped with multi-language functionality for base users (Employee Profiles employee profiles with no roles/permissions) and Client Profilesfor client profiles. This functionality allows for users with these profile types to navigate the Portal and the Mobile App portal and mobile app in their preferred language. Additionally, DCI can also send Messages and Notifications, view News Posts and offer Phone messages and notifications, and offer phone EVV in the users user's preferred language. Currently DCI does not have Users can view news posts in their language of choice. Currently, preferred language functionality is not available for custom fields, custom dropdowns, reason codes, and canned statements.The following languages are currently available:
*Please note: Multi-language functionality requires an instance-level setting to be enabled. Contact a DCI representative for assistance.
Available Languages
English
Spanish
Vietnamese
Russian
Mandarin
Somali
Arabic
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Role Required: Superuser Super User, Supervisor, Employer
Permission Required: Employee Admin, Client Admin
Setting
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on
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a
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New Client/Employee Profile
Log in to DCI
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Click Home
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on the main menu
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Click Employees or Clients
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on the submenu
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Click Actions
Select Add New Employee or Add New Client
Complete the form wizard
On
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the Employee Information or Client Information tab in the
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form wizard, select the Preferred Language from the drop-down.
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Click Save to continue and Yes to confirm
Setting on an Existing
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Client/Employee Profile
Log in to DCI
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Click Home
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on the main menu
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Click Employees or Clients
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on the submenu
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- On the Employee Information or Client Information tab in the from wizard select the Preferred Language from the drop down
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Search for the employee or client using the filters in the search box
Click Search
Click anywhere in the client or employee row to view the profile details
Click Actions
Select Edit Employee or Edit Client from the drop-down menu
Select the Employee Information or Client Information tab in the form wizard
Select the Preferred Language from the drop-down
Click Save to continue and Yes to confirm
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